We have an exciting opportunity available for a Technical Support Analystto join our growing Support Team Customer Care at Clarivate. This is an amazing opportunity to work in a team of Innovative product experts. We have a great skill set in knowledge-centered technical support in the library industry and we would love to speak with you if you have skills in customer care, information science, librarianship and technology.
You will provide world-class technical support for Innovative hosted and remote, customer-based systems, diagnosing and remediating hardware, network, and Linux/Unix/Windows OS-level issues for Innovative library systems. You will works in a close, collaborative manner with other Technical Support Analysts, Cloud Operations, and Product teams in order to provide the highest levels of customer service to Innovative customers. If this sounds like an opportunity you are interested in, then we would love to talk to you!
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Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
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