** Claims Property General Adjuster Large Loss**

**Job Category****:** Claims Property **Requisition Number****:** CLAIM03862 Showing 1 location **Job Details**

**Description**

Grange Insurance more than provide peace of mind and protection during lifes unexpected events. Its a place for Associates to **explore potential**, **think creatively** and push the boundaries of innovation and success. Our **culture thrives on collaboration and interaction** that mixed with our strategic plan have led us to achieve consistent, profitable growth, year over year. This is something were proud of and celebrate.

**Summary:** Under general supervision this job is responsible for handling and providing expertise in adjusting large, complex personal and commercial lines claims in excess of $100,000, including personal property, business personal property and equipment losses. Provide technical support to LOB staff on complex coverage analysis and damage assessments.

**What Youll Be Doing:**

- Handle and settle assigned large property losses. This includes all causes of loss, as well as damage claims to structures and contents under both personal and commercial lines.

- Initially respond to and continue to assist in the handling of catastrophe losses.

- Consult on complex coverage analysis and provide technical support on damage assessments as required.

- Assist in the development and management of building consultants geographically throughout entire footprint.

- Utilize and manage experts required on claims to ensure the delivery of cost-effective services.

- Pursuant to line of business strategies and good faith claim practices: document all claim activity to support the claim file, including working with SIU and Subrogation partners.

- Create a high level of policyholder satisfaction by complying with established service standards.

- Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.

- Conduct quality assurance reviews to determine compliance with established standards of quality and productivity.

- Assist regions with Ride-Along training, providing management with behaviors to results feedback, competency reviews, and developmental plans/training for field and inside staff.

- Assist LOB with re-inspections of staff and vendor estimates, providing appropriate feedback for estimate training and development of staff and vendors.

- Conduct technical training on property estimating, claim handling, and policy evaluation.

- Assist in providing technical training to LOB on property policies and programs for commercial and personal lines.

- Review Home Office reportable claims, ensuring proper reporting to reinsurer.

- Provide technical support and claim guidance on all large property losses retained by the field and inside staff.

- Routinely review work performance of field staff, coordinating with local management for implementation of identified training and developmental opportunities.

- Contribute to a positive work environment by positively influencing others, striving for high performance results with a "can do" attitude. Exhibit accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun.

- Works with Claims Legal and outside defense firms on complex legal matters.

- Operates and maintains company vehicle.

- This position requires the individual to access and inspect all areas of a building or structure which is physically demanding requiring the ability to carry, set up and climb a ladder. Must be able to safely lift up to 40 lbs., walk on roofs, and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.).

- Requires extensive overnight travel 33% to 50% of time.

**What Youll Bring To The Company:**

Bachelor's degree or equivalent education and experience plus 5 years related claims experience preferred.

Professional insurance designation preferred.

Should possess strong communication, interpersonal and leadership skills, and a thorough understanding of claims handling, investigative techniques, loss evaluations, negotiations, and settlements.

Must be able to travel upon immediate notice, maintain a multi-case workload, and adjust priorities as needed.

Strong commercial lines skills required.

Must have a valid driver's license and good driving record and the ability to operate and maintain a company vehicle.

State specific adjusters license may be required.

Grange Insurance Company, with $3 billion in assets and more than $1.3 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home, life and business insurance protection. Life insurance offered by Grange Life Insurance and Kansas City Life Insurance. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and Wisconsin.

**Who We Are:**

We are committed to an inclusive work environment where we welcome and value diversity and inclusion. We hire great talent from a wide variety of backgrounds, and our associates are our biggest strength. The diversity of our associates, their backgrounds, experiences, and individual differences are the foundation for our success. Our inclusive culture empowers all of us to Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow. We have active Associate Resource Groups and a Diversity and Inclusion Team, that focuses on professional development, networking, business value and community outreach; all which encourage and facilitate an environment that fosters learning, innovation, and growth. Together we use our individual experiences to learn from one another and grow as professionals and as humans.

We welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender stereotyping, gender identity or expression, genetic information, ancestry, pregnancy, veteran status, and citizenship.

*Grange Enterprise is proud to be part of the CEO Action for Diversity and Inclusion, a national initiative of more than 1400 CEOs working for the advancement of diversity and inclusion within the workplace.*

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