Are you looking for a company that offers excellent opportunities combined with a worthwhile mission? Navy Mutual is that company and we are looking for talented people to join our team!
As the Sr. Claims Representative will provide technical guidance and subject matter expertise for all claims-related activities. This role will have the primary responsibility for all activities and information surrounding death benefits, death audit, unclaimed property, and escheatment processes.
What will you be doing?
The Sr. Claims Representative plays a crucial role in assisting the Claims & Beneficiary Services team as it pertains to complex claims processing. Responsibilities include analyzing and communicating complex coverage issues, developing timely evaluations and effective strategies to resolve these complex claims most efficiently, and ensuring the highest level of service and communication to internal (staff) and external (members) stakeholders. This role will be the subject matter expert on documentation surrounding death benefit payments, which include but are not limited to trusts, wills, divorce settlements powers of attorney and estates. The position requires a highly knowledgeable and experienced professional with excellent communication and interpersonal skills, who thrives in a collaborative environment with mission-driven colleagues.
What do you bring?
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