Regional Director of Resident Care, Sunrise Senior Living, Rockville, MD
Regional Director of Resident Care
Job description
The Regional Director of Resident Care (RDRC) is the nursing clinical leader responsible for providing oversight for the delivery of safe, evidence-based resident care for the independent, assisted living, and skilled nursing communities in the assigned region. The RDRC provides direct clinical oversight by conducting comprehensive site visits and by directing and monitoring nursing care and actively leading clinical quality and process improvement initiatives. Identifies and mitigates clinical risk while assuring compliance with all Federal, State, Provincial, board of nursing, and other applicable regulations. Provides training, coaching, and mentoring to community team members. Provides strategic leadership consistent with the Sunrise culture for the implementation of organizational initiatives by applying principles of change management while assuring effective communication and follow-up. Participates in the hiring of Resident Care Directors and collaborates with community leadership to assure comprehensive and thorough onboarding. This will will support our IFS communities in MD, VA, PA and FL.
Responsibilities
People
Attract, hire, retain, and develop top talent.
Select and on-board Resident Care Directors (RCD) leaders and participate in the final interviews for all potential Resident Care Directors (RCD), Wellness Nurses (WN), Directors of Nursing Services (DNS) and Resident Assessment Coordinators (RAC) in the region.
Work effectively within a matrix organization.
Build relationships with internal and external business partners proactively which includes but is not limited to team members, residents, family members, professional associations & affiliations, major referral sources in the service area and vendors.
Influence and coach operations partners at the community and regional level.
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Know and live the Sunrise Mission, Principles of Service and Core Values; demonstrate serving leadership and acts as a role model.
Partner with the Director of Operations and actively develops high potential team member s competence and confidence so that they may assume greater role of responsibility or scope while limiting risk to the organization.
Lead with authority, conviction, and ethical fortitude.
Confront and manage difficult issues proactively.
Makes decisions with a sense of urgency and risk mitigation.
Product
Understand Sunrise clinical systems, policies, and processes and provides leadership for their consistent implementation and ongoing sustainability.
Maintain knowledge of current and evolving Federal, State, Provincial, board of nursing and other applicable regulations regarding resident care.
Work with communities on regulatory plans of correction.
Understand Sunrise s resident-centered care model and provides leadership for the assessment and ISP development process.
Possess knowledge of day-to-day community operations.
Oversee Quality Assurance & Performance Improvement (QAPI) related to resident care to include tracking, trending, and analysis of clinical quality data and collaboration with communities on meaningful performance improvement plans.
Extrapolate individual community quality data to identify trends within the larger region that are appropriate for broader quality improvement projects.
Conduct comprehensive site visits with communities; communicate actionable items for follow-up and validates timely that results have been achieved.
Provide clinical support as necessary for State / Provincial and Federal surveys/inspections.
Fiscal Stewardship
Conduct site visits to review resident assessments to ensure that service, continence, and medication levels accurately reflect the resident care provided and is being billed accurately.
Provide guidance to community teams for any potential move out for clinical reasons and any potential resident being declined for move in.
Maintain knowledge of fiscal business management.
Understand and use business intelligence reports/tools and dashboards to manage and enhance clinical timeliness, accuracy, and excellence and the business operation.
Implement strategies to improve nursing retention, decrease use of agency staff, and enhance clinical cost saving methods.
Apply Sunrise budgeting and capital expenditure policies and procedures.
Understand competitive opportunities & threats.
Understand the internal cost associated with Sunrise programs and levels of service.
Process and submit expenses and budget data timely per Sunrise policies and internal business controls.
Training, Leadership and Team Member Development
Train, develop, and coach key clinical leaders (RCD, ALC/RC, WN, DNS, RAC) and Executive Directors.
Identify, select, and train RN Training Leaders in the region to conduct routine Medication Care Manager training and/or other clinical trainings to new and existing team members.
Review and compare new Federal, State/ Provincial and board of nursing regulations to Sunrise standards and provide feedback on revisions to meet new regulations.
Contribute to timely performance appraisals as applicable.
Partner with Regional Director of Operations (RDO) and ED to promote clinical accountability at the community and team member level.
Build relationships with sales team members to meet care and organizational objectives. Assist sales in understanding
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care capabilities and state regulations. Keep abreast of professional developments in the field by attending conferences and training sessions; maintain active license and completes all required CEUs for re-licensure.
Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
Core Competencies
Critical Thinking
Problem Solving
Building Organizational Talent
Building Respect & Trust
Communicating with Impact
Developing Strategic Working Relationships
Change Leadership
Change Management
Managing Conflict
Coaching and Teaching
Ability to Manage Competing Priorities
Ability to foster teamwork
Decision-making skills
Leadership skills
Oral and written communication skills
Ability to build collaborative relationships
Customer/client orientation
Detail oriented
Maintains current state/provincial license as a Professional Registered Nurse per state/province regulations in the states/provinces they oversee and support
Minimum of five (5) years experience as a Registered Nurse (RN)
Minimum of two (2) years nursing management experience including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling
Experience in post-acute, assisted living, and/or long term care preferred
Experience in legal/regulatory compliance and ability to apply regulations to support sound clinical decision making
Experience in risk assessment and management and designing and implementing proactive strategies to minimize clinical risk
Experience in tracking, trending, and analysis of clinical quality data
Experience in quality and clinical process improvement and leading change
Experience in staff development, training, and/or clinical education
Ability to delegate and oversee that resident care is being provided according to nursing standards and company policies/practices
Able to travel in geographic area and on special projects for Sunrise
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications including electronic health record software (EHR)
Ability to work weekends, evenings, flexible hours as needed for resident care and services
Qualifications
Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.
At Sunrise, you will
Make a Difference Every Day
We are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.
Be Part of a Uniquely Supportive Community
The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.
Ignite Your Potential
We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.
Apply today to learn why Sunrise Senior Living is a certified Great Place to Work