THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, MAYOR'S OFFICE OF HOMELESS SERVICES

DEPUTY DIRECTOR OF PROGRAMS

OPENING DATE: 5/3/24

CLOSING DATE: Continuous until Filled

Agency Overview & Mission:

The Mayor's Office of Homeless Services (MOHS) is the designated lead agency for the CoC and works to implement federal, state, and local policy and best practices in addition to administering and monitoring homeless services grants. MOHS administers approximately $48 million annually for programs that include street outreach, emergency shelter, transitional housing, rapid rehousing, permanent supportive housing, Housing Opportunities for Persons With AIDS (HOPWA), meal programs, and eviction prevention. Each year, through a network of partner providers, the homeless services program delivers housing and supportive services to over 25,000 individuals and families. More information can be found at:

The Mayor's Office of Homeless Services seeks an experienced Deputy Director who possesses strong leadership and problem-solving skills; is experienced and knowledgeable about Federal and State grants, regulations, processes; and the Continuum of Care (CoC) program. This position will play a critical role in promoting the mission of MOHS by overseeing the agency's legislative and policy activities as well as building and managing relationships with elected officials, business leaders, and community partners to ensure successful implementation of MOHS's funding and advocacy agenda. As the Deputy Director, you will provide oversight and management of

the CoC, HOPWA and other federally and state funded programs by monitoring grant process, promote understanding and implementation of program rules amongst internal and external stakeholders, and assist with grant administration duties including HUD monitoring and the Single Audit. You will also oversee on-site and administrative monitoring of the subrecipient programs to ensure compliance with the terms of funding and proper implementation of required policies such as Housing First, Equal Access, Fair Housing and more. The position includes supervising several key leadership positions within the organization and reports to the Agency Director.

Responsibilities of the position include but are not limited to:

* Develops and executes MOHS advocacy agenda in conjunction with the Agency Director, including legal, regulatory, and sustainability polices that will accelerate MOHS's mission.* Oversees the managers of the following teams within the Mayor's Office of Homeless Services - Emergency Services (Outreach and Shelter Services), Housing Programs and Training Initiatives. In addition, the incumbent ensures internal and external coordination among the teams.* Serves as MOHS's point of contact for the Baltimore City Council, and the federal government, Continuum of Care; represents MOHS at hearings, public events, and community meetings.* Oversee monitoring and performance management for federally funded housing programs.* Oversees the preparation and administration of grant applications in areas such as logic frameworks, program design and program deliverables.* Leads in the design and implementation of innovative programming and services that the City/Continuum of Care operates for persons experiencing homelessness.* Identify gaps in services and housing for those experiencing homelessness, assist with the planning and development of solutions and resources* Develops and recommends policy in programs relating to homeless services.* Plan and facilitate continuing education and training opportunities for housing and service providers* Participate in data analysis and the creation of visualizations using the Homeless Management Information System (HMIS) and other data sources as needed.* Analyze project-level and system-level trends and be able to produce presentations outlining trends.* Produce and maintain quarterly performance review reports to highlight CoC-funded projects that may require technical assistance or other supports.* Develops and maintains strong working relations with a broad spectrum of entities such as elected officials and city, state, and federal agencies, the service providers community, Continuum of Care, and community stake holders; and leads proactively to promote MOHS's advocacy agenda, including supporting the Agency Director.* Identifies and provides recommendations on improvements across the organization and helps to solve core problems within the organization; provides tactical support to implement programmatic ideas and strategies and other MOHS staff in their interactions by tracking the ongoing status of each relationship and providing recommendations for next steps.* Participates on committees, task forces to coordinate and target available resources for the homeless; analyze data, evaluate performance, and identify program changes and improvements to effectively prevent, reduce and end homelessness* Serves as the lead contact for monitoring and audits and responsible for developing responses to findings or concerns.* Oversees the planning, coordination, and implementation of complex projects.* Responsible for developing and coordinating the compilation of complex narrative and statistical reports and memoranda for the Agency Director's review and approval.* Develops and implements creative strategies to advance MOHS's legislative agenda, through researching model legislation and best practices in other jurisdictions, engaging content experts for input, and identifying unique opportunities to highlight MOHS's efforts to implement initiatives to address homelessness in the Baltimore City community.* Works with Data & Performance to analyze data, evaluate performance, and identify program changes and improvements to effectively prevent, reduce and end homelessness, including maintenance of a master tracker and organizational relationship management* Responds to public inquiries, complaints, requests/suggestions and ensure accurate information is disseminated regarding homelessness and available programs.* Maintains professional knowledge through such means as attending seminars, conferences, reviewing professional publications and participating in professional organizations.* Performs other related duties as assigned.

The ideal candidate will have:

* Five years of experience working directly with CoC/ESG or HOPWA funded programs and knowledge of the federal rules and regulations governing the programs. Experience with CoC program monitoring a plus.* Ten years of supervisory experience in homeless services with the ability to train, coach and monitor subrecipients, employees and ensure performance standards.* Analytical, planning and project management skills including carrying out projects from conception to completion.* Well-developed interpersonal skills with the ability to communicate complex rules, concepts, and processes to stakeholders with different levels of awareness and knowledge.* Strong writing/editing skills with the ability to adapt style and tone dependent on audience. - The ability to work well independently as well as with other team members and stakeholders.* Demonstrated success developing legislative, regulatory, and budget-related proposals as well as building partner coalitions and leveraging relationships to ensure proposals are successfully implemented.* Excellent oral and written communication skills, including preparation of reports, memos, and letters; ability to present information clearly and concisely to various audiences; policy research and analysis; and maintenance of confidentiality/handling of sensitive conversations; ability to present recommendations clearly and concisely* Demonstrated track record of success in executive management and establishing strong collaborative relationships with community, business, and elected leaders.* Ability to identify problem areas and recommend appropriate solutions based on logical consideration of alternatives; action- and results-oriented; innovative; strategic; and accepting of accountability; ability to solve complex regulatory issues.* Ability to provide strong leadership in a changing government environment with strong working knowledge of public administration in municipal government, contracts, and grants management; program and staff development and political acumen; must be comfortable working in a complex public service organization with rapidly changing issues needs and challenges.* Ability to exercise judgment and discretion in applying and interpreting departmental policies, laws, rules, regulations and procedures; ability to develop and install program procedures; ability to develop and install program procedures; ability to develop and implement policies and procedures to ensure program compliance.* Ability to establish and maintain effective working relationships with City officials, State and Federal officials, department managers, staff, community partners, regulatory agencies, business groups, residents, Boards, and related public groups.* Ability to prioritize multiple tasks.* Excellent communication, writing, and computer literacy skills required; an active listener and supportive team builder with strong interpersonal and communication skills; competent working with Microsoft Office and communication via e-mail and other social media platforms.* Ability to develop and promote a culture of quality customer service.* Embody the attributes of principled leadership, trusteeship, values, ethics, commitment, honesty, and vision. Understand the social determinants of health and opportunities for effective partnerships to impact areas outside of Homeless Services.

KNOWLEDGE, SKILLS AND ABILITIES

* Graduate from a master's program in public policy, Business Administration, Public Administration, Management, Law or related field from an accredited college or university plus six years of senior management, policy-driven operational responsibilities including three years of experience managing homogenous functions through subordinate supervisors is required.

This is a non-civil service, full-time service position with a salary range of $86,168 - $158,483 and a comprehensive benefits package. Salary commensurate with experience. You are required to live in Baltimore City.

Those considered for employment must authorize release of a criminal background check from the Maryland State Police.

Residency + Financial Disclosure:

This position is required to complete an Affidavit for Political Appointees and Public Officials as part of the City's Residency Requirement. You will also be required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

To Apply: Submit a resume and letter of interest addressing experience relevant to this position at: www.baltimorecity.gov. Applications will be accepted on a continuous basis until filled.

Baltimore City is an Equal Opportunity Employer#J-18808-Ljbffr