Project Manager (TS/SCI)

Full Time Perm Onsite Downtown

Washington D.C

$85,000 - $115,000

Active TS/SCI Clearance ***

As a Project Coordinator/Manager, you ll be responsible for supporting the resolution of IT issues, coordinating large office moves, and providing exceptional support to our VIP customers, with the goal of making an impact across the federal government. The ideal candidate will possess a strong background in IT project management, excellent communication skills, and the ability to multitask effectively in a fast-paced environment.

Must Haves:

2+ years of experience as a project manager, managing large-scale office moves and coordinating details between IT groups, physical supply/movement groups, and stakeholders.Active TS/SCI clearanceExperience managing personnel, inventory, and other IT assets, along with experience identifying and implementing business processes improvements for inventory and personnel management.Knowledge and understanding of IT systems, infrastructure, and troubleshooting methodologies.Exceptional communication and interpersonal skills, with the ability to interact professionally with VIP customers, stakeholders, and team members at all levels.Demonstrated ability to work well under pressure and in a fast-paced environment, along with strong problem-solving and decision-making abilities, with a proactive and analytical approach to issue resolution.

Responsibilities:

Manage and oversee the resolution of IT issues by coordinating with technical teams, stakeholders, and vendors to ensure timely and effective problem resolution.Develop and maintain a comprehensive understanding of the organizations IT infrastructure, systems, and processes to efficiently troubleshoot and provide appropriate solutions.Lead and coordinate large-scale office moves, including planning, logistics, resource allocation, and timeline management to ensure a smooth transition with minimal disruption.Collaborate with cross-functional teams, including IT, facilities, and other relevant departments, to ensure seamless execution of office moves, including the setup and relocation of IT equipment, infrastructure, and services.Act as a primary point of contact for VIP customers, providing high-quality support, promptly addressing their issues, and ensuring their satisfaction.Establish and maintain strong relationships with VIP customers, understanding their unique needs, and proactively addressing any concerns or requests to ensure a personalized and exceptional customer experience.Monitor and manage project timelines, milestones, and deliverables, ensuring adherence to project objectives and timelines.Prepare and present regular project status updates, reports, and documentation to stakeholders, senior management, and clients as required.Identify and mitigate project risks and issues, implementing appropriate contingency plans and escalation processes when necessary.

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