AT&T Public Sector & FirstNet is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Defense and National Security sector. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values, and dedicated to our customers' mission.Our AT&T Defense & National Security organization supports our customer's mission by operating and assuring critical voice, video, and collaboration services for the full spectrum of Defense and National Security operations.The Deputy Program Manager/Operations Manager (DPM/Ops Manager) is responsible for providing tactical and technical support to the Director Program Manager (Program Executive) and serves as the backup point of contact to the customer during the Executive PM absence. The DPM/Ops Manager is responsible for monitoring and controlling project activities throughout the entire lifecycle and deliver on-time product and services according to the customer requirements. The DPM/Ops Manager will work at customer premise and will lead day to day operations alongside senior level customer management that are involved with the program efforts. The program team has responsibility for engineering and operations of technology solutions and platforms, which include network, collocation, strategic voice solution such as VoIP, and emerging mobility solutions in support of the customer's specialized mission requirements.The DPM/Ops Manager will pursue and ensure completion of program's project milestones and deliverables according to the statement of work. Other responsibilities for the DPM/Ops Manager include:Develop and coordinate activities associated with all contract deliverables to the customer to include monthly program review, invoices, other direct costs (ODC) tracking, procurement, and maintenance report.Support the Program Executive with weekly and biweekly customer meetings, innovation efforts, and customer engagement with senior leadership.Monitor and track risk management: raise awareness to risk, issues, concerns and offer possible mitigations. Identify critical dependencies and technical issues. Assist with the onboarding/offboarding of personnel supporting the program - assist with check-in process, account access, security protocols, etc. at the customer facility.Attend technical review boards and assist senior engineers in determining technical solutions as required. Provide technical and programmatic briefings to the customer as required.Ensure all work performed is high quality, free of errors, and completed within the allotted funding, timing, and staffing constraints of the program. As directed, support other recurring program initiatives and team communications.Required Clearance:TS/SCI with poly (#ts/sci) (#polygraph) Will be required to undergo additional High-Risk screening (customer specific)Required Skills, Experience, and Education:Bachelor's degree in Information Technology, Engineering, Program Management, or related discipline required and 10+ years of experience in Information Technology, Telecommunications, and Program Management. Management Skills: Ability to effectively work with and lead both direct and functionally aligned program stakeholders as part of a larger team charged with executing the contract deliverables and maintaining program operations. Excellent verbal and written communications skills and knowledge of federal government contracting & acquisition practices a definite plus. Must be a strong leader who is customer-oriented, and mission focused with the ability to effectively lead and develop team members at all levels.Desired Qualifications:Program Management Institute (PMI) Project Management Professional (PMP) Certification (current/active) strongly desired.Ready to join our team? Apply TodayOur Deputy PM/ Operations Manager 's earn between $89,200 - $207,900. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.Joining our team comes with amazing perks and benefits:Medical/Dental/Vision coverage401(k) plan Tuition reimbursement programPaid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotectedAdoption Reimbursement Disability Benefits (short term and long term)Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP)Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Job ID 2328762 Date posted 09/01/2023