Area Manager - Tukwila, WA The Pailin Group Professional Search Consultants

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February 11, 2019

Area Manager - Tukwila, WA

Washington

Pailin Group Executive SearchArea Sales Manager - Tukwilla, WAJob Summary:Immediate opening in Tukwila, WA Sales Office for a Customer Service Manager (Area Manager). As a Customer Service Manager (Area Manager), you are responsible for the sales and operations of the Tukwila office, including the daily activities of the office staff and the distribution center.Salary & Benefits:Competitive annual salary plus bonus potential

Medical, Dental and Vision

401(k)

Personal, Sick and Vacation Days

Flexible Spending Account

Life & Disability Insurance

Education Assistance

Employee Discounts

Key Job Responsibilities:Achieve sales, expense, and operating income budget

Supervision and direction of office and distribution center staff

Motivation of personnel through positive reinforcement, team environment, communication of clear objectives, and performance reviews

Conduct monthly Quality Control reviews and review with CSRs

Responsible for Sales Office semi-annual business plan

Develop and implement center budget semi annually

Implement corporate sales strategies with quantifiable objectives specific to the market

Participate in community organizations to enhance visibility

Understand competitive forces and develops strategies to overcome them

Maintain sales coverage for vacant sales territories

Participate in monthly Area Manager meetings

Maintain accounts receivable at corporate objective

Work ship not billed to achieve corporate objective

Monitor and distribute work via Right Fax and Work Flow to ensure customer service level expectations are met

Ensure timely and accurate resolution of assigned Onyx incidents

Process time cards, deposits, etc.

Responsible for regulatory compliance and sales office audits

Interview, select, ensure orientation and training, and when necessary discipline and/or discharge departmental personnel

Inventory preparation

Safety/OSHA/facilities management

Miscellaneous projects as assigned by manager

Experience/Qualifications/Education:Bachelor s degree

Three years customer service supervisor/management experience

Proven track record of achieving sales, expense, and operating income budgets

Sales aptitude and problem resolution

Experience with financial planning and budget issues

Familiar with managed care and third party programs

Excellent written and verbal communication skills

Capable of building effective sales teams within the sales location and achieving success in a fast-paced, changing industryForward resume, salary requirements and interview availability to Roxxanne Miller - ...@pailingroup.com

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