Position Summary
Our client, NRDC is looking for an IT Help Desk Technician. The IT Help Desk Technician provides daily support at the first-tier level for all aspects of NRDCs computing and network environment and to ensure that end users are receiving appropriate assistance. This includes the responsibility of identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of support functions with other members of the IT department. The IT Technician will also contribute to problem resolution by providing support to end users that work both locally and remotely. This position is based in the Washington D.C. office.
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