Dispatch Admin, Axelon Services Corporation, Topeka, KS
Axelon Services Corporation -
Topeka, KS,
US
Dispatch Admin
Date Posted: 2024-06-15
Job description
Job Title: Dispatch Admin
Location: Topeka, KS
Timings: Thur 11 PM - Fri 07 AM, Fri 07 PM - Sat 07 AM, Sat 07 PM - Sun 07 AM, Sun 11PM - Mon 07 AM
Description:
The Dispatch Associate is responsible for the daily coordination of the traffic schedule. This role owns the execution of the schedule from tendering loads to drivers and carriers to the successful on time delivery to all of our customers.
Key Responsibilities:
Job Requirements:
Location: Topeka, KS
Timings: Thur 11 PM - Fri 07 AM, Fri 07 PM - Sat 07 AM, Sat 07 PM - Sun 07 AM, Sun 11PM - Mon 07 AM
Description:
The Dispatch Associate is responsible for the daily coordination of the traffic schedule. This role owns the execution of the schedule from tendering loads to drivers and carriers to the successful on time delivery to all of our customers.
Key Responsibilities:
- Provide support in executing daily logistical and service plans.
- Assist with daily production of the bid board and the awarding of runs to drivers.
- Assist with daily review of Driver DOT trip reports, editing and creating reports.
- Monitoring Drivers DOT Hours of Service and available hours.
- Communicating with Drivers on Dispatch instructions and changes.
- Coordinating with Customers - appointments and trailer requirements.
- Coordinating and instructing local carrier Drivers as needed.
- Daily communication with Drivers to review service needs and requirements.
- Tracking and maintaining Trailer and Tractor Inventory.
- Ensure all inbound and outbound loads are delivered on time.
- Communicating with Warehouse Leads & Drivers on load status.
- Consistent and effective communication by email and telephone.
- Providing cross-functional support across Operations, Traffic, and Sales teams as needed.
- All other duties as assigned by Resource.
Job Requirements:
- Develops understanding of transportation operations and familiarity with Client operations.
- Develops and can communicate DOT Hours of Service (8 day/70 hour rule, 11 hour rule, 14 hour rule).
- Develops and thorough functional knowledge of Traffic scheduling programs (TMAP and DPS).
- Demonstrates strong computer skills in Microsoft Word, Excel and PowerPoint.
- Demonstrates self-motivation and initiative.
- Strong training skills and the ability to work with deadlines, work under pressure, and to be flexible.
- Capable of prioritizing and completing multiple tasks.
- Demonstrates a positive and winning attitude.
- Demonstrates strong attention to detail and communicates effectively with internal and external customers.
- Able to multi-task in a fast-paced environment.
- Able to adapt to changes and develop/implement best practices.
- Strong analytical skills.
- Excellent verbal and written skills.
- Strong interpersonal skills and sense of customer service.
- High school diploma or GED