SEI | Strayer University - Student Services Coach
This position serves as the primary contact for students, from orientation through the completion of their program. Our coaches manage a pipeline of students by coaching, motivating, mentoring, removing barriers, issue ownership through resolution, strategies for completion and progress. Coaches help students clarify key decision-points and identify solutions and alternatives which align with the students' motivations and goals. Student service coaches utilize strong relationship-building and influencing skills resulting in positive student behaviors and outcomes, contributing to overall student success and persistence.
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