Title Code:

Manager: Operations Area

JOB SUMMARY

Plans and coordinates plant operations and general maintenance, ensuring standardized custodial services in school buildings in an assigned area. Works closely with School Administration, Chiefs, Lead Custodians, and Custodians to resolve problems concerning plant operations and maintenance and ensure that custodial teams receive technical support, training, equipment and supplies.

Additional Work Days/Hours

Based on the assignment, the following additional work days and/or hours may be required as needed:

* Ability to work flexible schedules

* Emergencies

* Evenings/Nights

* Inclement weather conditions

* On call

* Outside of normal business hours

* Summer hours

ESSENTIAL DUTIES/RESPONSIBILITIES

* Ensures that work areas are maintained in a clean, safe and sanitary manner and enforces occupational health and safety standards and procedures. Investigates accidents promptly and thoroughly.

* Mentors and trains custodians on Operations procedures, occupational safety and the proper use of chemicals, tools, and equipment. Provides job-site safety training and reinforces safe work practices and reinforces safe work practices.

* Assists with establishing and prioritizing schedules and assignments for custodial teams to maximize facility reliability and availability.

* Collaborates with school administration to identify and recommend staff for corrective personnel action as needed. As appropriate delegates corrective personnel action to subordinate staff or conducts performance counseling sessions and initiates progressive discipline as required.

* Inspects facilities routinely to evaluate the performance of site-based custodial teams. Provides corrective measures to resolve poor-quality issues. Ensures results of completed work meets defined quality standards.

* Responds in a timely manner to facility emergencies, such as boiler, electrical, or plumbing breakdowns or vandalism, including the management of minor emergencies to restore facilities to normal conditions.

* Tests, evaluates, and recommends appropriate use of new custodial supplies and equipment.

* Assists in the preparation of the budget.

* Performs other related duties as assigned within the same classification or lower.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

* High School Diploma or Equivalency Certificate High School Diploma or Equivalency Certificate required.

* Associate's Degree in Business Administration, Industrial Engineering, Environmental Science, Applied Science, (AAS) in Quality Assurance, Training and Development, or related of field of education from a regionally accredited college or university. preferred.

Experience

* Six (6) years supervisory or team leader experience required; and

* Two (2) years experience in building maintenance, operations, and/or custodial service work preferred;

* Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Knowledge, Skills, Abilities and Other Characteristics

* Demonstrated leadership and management skills.

* Excellent customer service skills.

* Ability to create a positive environment that values, respects and leverages all employee talents while providing fair advancement for all employees.

* Ability to establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork.

* Ability to practice and enforce safety regulations applicable to work performed.

* Ability to identify and detect chemical solutions/solvents/odors.

* Proven organizational, analytical, problem-solving, and planning skills.

* Ability to take initiative and successfully manage multiple tasks simultaneously.

* Demonstrated employee conflict resolution skills.

* Effective written and verbal communication skills.

* Ability to respond positively to change, showing willingness to learn new ways to accomplish work.

* Demonstrated ability to effectively work and communicate with diverse populations.

* Ability to employ business technology tools (e.g. E-mail, AACPS Intranet, electronic benefits enrollment tool, Microsoft Office Suite, etc.).

Licenses and Certifications

Employee must retain active licenses, certifications, and enrollment as a condition of employment.

* Hold or be eligible for 3rd Grade Stationary Engineer License issued by Maryland Board of Stationary Engineers preferred; or

* Hold or be eligible for 2nd Grade Stationary Engineer License issued by Maryland Board of Stationary Engineers preferred; or

* Hold or be eligible for 1st Grade Stationary Engineer License issued by Maryland Board of Stationary Engineers preferred; or

* First available after appointment Introduction to School Facilities Boiler Plant Safety & Procedures Certificate issued by AACPS or equivalent outside course required.

* Upon hire, Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required; and

* Proof of a good driving record required.

* Daily access to reliable transportation.

Driving Requirements

* Driving is required to conduct bona fide Board business that is within the scope of employment in this position.

* Board Vehicle

LEADERSHIP ROLE

* First level supervisor

People Management

* This position acts as the manager for 1 to 5 direct staff.

* This position acts as the manager for 101 to 200 indirect staff.

Management Duties/Responsibilities

* Interviews, selects, and trains employees.

* Directs the work of employees.

* Maintains records for use in supervision.

* Assess employees' performance (productivity/efficiency) to make promotional recommendation/other status changes.

* Handles employee complaints/grievances.

* Disciplines employees.

* Plans the work.

* Determines the techniques to use.

* Apportions the work among the employees.

* Determines the type of materials, supplies, machinery, equipment or tools to be used of materials or merchandise to be brought, stocked and sold.

* Controls the flow and distribution of materials or merchandise and supplies.

* Provides for the safety and security of the employees or the property.

* Plans and controls the budget.

* Monitors and implements legal compliance measures.

PHYSICAL DEMANDS/WORKING CONDITIONS

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

* Standing: under 1/3 percent of the time

* Walking: under 1/3 percent of the time

* Sitting: under 1/3 percent of the time

* Using hands to handle or feel: under 1/3 percent of the time

* Pinching (fine motor skills): under 1/3 percent of the time

* Wrist deviation: under 1/3 percent of the time

* Keyboarding: between 1/3 and 2/3 percent of the time

* Pushing: under 1/3 percent of the time

* Pulling: under 1/3 percent of the time

* Reaching (with hands and/or arms): under 1/3 percent of the time

* Climbing (Ascend/Descend): under 1/3 percent of the time

* Balancing: under 1/3 percent of the time

* Stooping: under 1/3 percent of the time

* Kneeling: under 1/3 percent of the time

* Crouching: under 1/3 percent of the time

* Crawling: under 1/3 percent of the time

* Bending: under 1/3 percent of the time

* Twisting: under 1/3 percent of the time

* Squatting: under 1/3 percent of the time

* Talking: between 1/3 and 2/3 percent of the time

* Hearing: between 1/3 and 2/3 percent of the time

* Smelling: under 1/3 percent of the time

* Repetitive Motions: between 1/3 and 2/3 percent of the time

* Eye/Hand/Foot Coordination: under 1/3 percent of the time

* Driving: between 1/3 and 2/3 percent of the time

* As required by the duties and responsibilities of the position.

Vision

The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job.

* Close vision (clear vision at 20 inches or less)

* Color vision (ability to identify/distinguish colors)

Work Environment

Location

* Office, school or similar indoor environment: between 1/3 and 2/3 percent of the time

* Outdoor environment: under 1/3 percent of the time

* Confined space: under 1/3 percent of the time

* Warehouse environment: under 1/3 percent of the time

Exposure

* Outdoor weather conditions: under 1/3 percent of the time

* Work near moving mechanical parts: under 1/3 percent of the time

* Fumes or airborne particles: under 1/3 percent of the time

Noise Level

* Moderate: under 1/3 percent of the time

Weight & Force

Lifting and carrying requirements

* Up to 50 pounds: under 1/3 percent of the time

Travel Requirements

* 30% daily day/night travel within the county for school business.

Employee Safety Statements

* The employee is required to use safety devices and protective equipment in order to minimize the frequency and severity of work-related accidents.

* Adheres to safe practices and methods in the operation of equipment and supplies related to the job.

* The employee is responsible for correcting and/or reporting any conditions within an AACPS building or grounds that may be hazardous to employees and students.

JOB INFORMATION

Approved Date: 4/1/2024 Established Date: 7/1/1979 Title Code: E44371 Title: MANAGER: OPERATIONS AREA Alternate Title: Manager: Operations Area Reports to Generic: Manager Reports to Specific: MANAGER: OPERATIONS

ORGANIZATION

Division: Operations Business Unit: Facilities Department: Operations & Logistics Support Negotiated Agreement: N/A

HR JOB INFORMATION

Unit: V Days Worked: 260 FLSA Exemption Status: Exempt Grade:

PG12

Click HERE to view salary scale. Scroll down to locate (Unit 5 - Professional Staff).

Essential Job: Months Worked: 12 Hours Worked: 8 Job Family: Facilities Management & Operations Sub-Function: Facility Management