** Part Time Event Coordinator**

**Job Category****:** Sales & Marketing **Requisition Number****:** EVENT004781 Showing 1 location **Job Details**

**Description**

**City Experiences is seeking an Event Coordinator in our Mid-Atlantic Region - Washington, DC**

City Experiences mission is to create amazing experiences. Our brand heritage dates back nearly 100 years and today our footprint spans 111 countries and more than 125 U.S. cities. We are proud to serve more than 30 million guests annually across our portfolio of water-based experiences, land-based experiences, overnight cruise experiences, and ferry and transportation services. If youre an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

**About the Opportunity:**

The successful Event Coordinator will act as the guests primary contact post-booking, ensuring a smooth process up until and after the guest's cruise. This position will focus on larger events, with an emphasis on deck and full ship charters around the corporate and wedding markets.

**About You:**

The right person will be adaptable, dynamic, and embody City Experiences RESPECT Service System.

**Essential Duties & Responsibilities:**

* Coordinate the cruise event details with the Sales, Food & Beverage, Operations, and Administrative Departments once the sale has been

* Act as the liaison between the Company and approved third-party vendors placing orders and coordinating deliveries (eg cakes, floral, specialty linens, entertainment, ).

* Develop comprehensive knowledge of product offerings, product enhancements, vessels, docking locations, pricing, and scripting for all standard public and charter

* Serve as the expert for all guest requests, with a focus on ensuring that all commitments can be executed by the operations team based on past event

* Obtain all information related to events from the regional and national sales team while effectively utilizing the cruise turnover function in Salesforce

* Upon receipt of cruise turnover, reach out to the guest to set an expectation of the timeline for detailing the event moving

* Coordinate all components of the event including final guest counts, tickets, bar packages, photo packages, entertainment, special floor charts, and other special event

* Drive incremental revenue through Upsells to guests and accurately markup all invoices from outside vendors to clients per standard margin

* Demonstrate excellence in communicating internally with the Regional Director of Sales, General Manager, and Operations teams to ensure the vision of the client is thoroughly reflected in all operations notes and executed properly

* Work alongside operations teams to set up and break down events. Meet and board large groups when they arrive for their cruises. As required, be present during the event, with a special focus on full ship and deck charters to ensure an amazing

* Take the lead on wedding events by serving as the on-site wedding coordinator for wedding ceremonies and when required, being present and helping the operations team execute highly detailed wedding

* Act as a resource for the account managers for any questions related to events, such as general floor plan questions, food servicing timing, and enhancements

**Administrative:**

* Document guest interaction in Salesforce, with an emphasis on inputting detailed notes and staying on top of all tasks that have been set.

* Attend weekly catering meetings as an event expert to discuss upcoming events and site inspections.

* Attend all pertinent meetings as requested by management

* Ensure guests are billed correctly for all extra services provided according to the signed contract with the support of Account Manager.

* Maintain good organizational skills through time management, setting priorities, and accurate paperwork

* Maintain up-to-date competitive analysis for region showcasing the offerings and pricing of local competitors.

* As directed, ensure vessels are ready for site inspections by walking the vessels daily

* During shoulder season, work on any projects as directed by the regional leadership

**Requirements & Qualifications:**

* 1-2 experience in hospitality hotels/banquets/full service restaurants etc.

* Able to communicate effectively in oral and written form

* Ability to maintain a high level of organization and ability to handle multiple tasks/projects at one time

* Must be detail-oriented with the ability to quickly adapt to changing event conditions

* Must be able to work effectively in a fast-paced environment and meet deadlines

* Able to establish and maintain effective working relationships

* Proficient computer & Microsoft Office skills

* Must be available to work nights, weekends and maintain a fluid schedule

**The RESPECT Service System** embodies City Experiences mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, City Experiences participates in the E-Verify program in certain locations.

Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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