**AIT Analyst - Hardware Specialist**

**Category:** Service Desk / End User Services

**Main location:** United States, Virginia, Arlington

**Position ID:** J0424-0717

**Employment Type:** Full Time

**Position Description:**

CGI is looking for a highly motivated, process-oriented AIT Hardware Support Specialist to join the CGI Team in the Washington DC area. The AIT Hardware Support Specialist will configure, install, maintain and operate Automated Information Technology devices in support of an automated inventory capture and reporting system. Devices will include wireless access points, pRFID readers and antennas, tablet computers, barcode scanners, raspberry PIs and pRFID printers. This list will grow as new technologies are integrated into the platform.

This position is located in Arlington, VA.

Your future duties and responsibilities:

Work with inventory specialist to understand their current business processes

Troubleshoot network devices and escalate issues to networking or development teams when needed

Communicate with development teams in order to increase product quality

Troubleshoot printers and label makers

Assists users via phone and field support in a wide range of device issues

Setup, maintain, test, install, and repair tablets, laptops, mobile devices, networks, and related equipment.

Support a wide range of hardware and software systems, desktops, peripherals.

Troubleshoot and resolve complex IT problems using Service Desk best practices.

Collaborate with peers to solve complex business problems, deliver value, and recommend improvements.

Tracks trends and recommends corrective actions

Manage hardware inventory and equipment.

Required qualifications to be successful in this role:

Due to the nature of work, it does require US Citizenship AND the ability/willingness to obtain a Secret Clearance

3 Years of Relevant Experience

Associates' degree or higher

Customer-facing support skills

Multi-task oriented, calm, polite, clear, articulate, positive, and friendly

Must be able to organize and manage workload efficiently and prioritize projects with minimal supervision

Good analytical skills and an aptitude for creative problem solving.

Excellent trouble shooting ability.

Proven tech-savvy skills with working knowledge of mobile device products.

Works well with a team.

IAT Level II certification required within 6 months of employment start date (Security+CE, SSCP, etc.).

Able to lift over 50 lbs.

Able to stand/walk in excess of 4 hours at a time.

Desired qualifications/non-essential skills required:

Possess a solid knowledge and understanding of USMC inventory management, categorization and storage techniques.

CompTIA A+ Certification

CompTIA Network+ Certification

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and license and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $67,800.00 - $146,800.00.

At CGI we call our professionals members to reinforce that all who join our team are, as owners,

empowered to participate in the challenges and rewards that come from building a world-class company.

CGIs benefits include:

Competitive compensation

Comprehensive insurance options

Matching contributions through the 401(k) plan and the share purchase plan

Paid time off for vacation, holidays, and sick time

Paid maternity and parental leave

Learning opportunities and tuition assistance

Member assistance and wellness programs

Due to the nature of this government contract, US Citizenship is required.

#CGIFederalJob

#LI-HR2

#ClearanceJobs

**Skills:**

+ Analytical Thinking

+ Cyber

+ Detail-oriented

+ Hardware Installation

**What you can expect from us:**

**Together, as owners, lets turn meaningful insights into action.**

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at ...@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. **Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.**

We make it easy to translate military experience and skills! Clickhere ( to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.