Client Services Specialist, Colliers, Columbus, OH
Colliers -
Columbus, OH,
US
Client Services Specialist
Date Posted: 2024-06-01
Job description
Job Type
Full-time
Description
Requirements
Full-time
Description
- Creates professional-looking, template marketing flyers, email announcements, and other marketing items.
- Create and ensure routines/systems that are followed by the team to drive internal functionality and profitability.
- Drive change to continuously improve processes and procedures over time. Bring new ideas to further the team's goals.
- Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
- Maintains confidence and protects operations by keeping information confidential.
- Maintains CRM database in Salesforce-based commercial real estate CRM.
- Provide historical reference by developing and utilizing filing and retrieval systems and recording meeting discussions.
- Manage and maintain expense reports.
- Draft written responses or replies by phone or email when necessary; respond to requests for information.
- Schedule, plan, and prepare documentation, materials, and presentations for broker's meetings.
- Copy, scan, mail, and fax requested documents.
- Act as liaison with other departments and outside agencies, including high-level staff.
- Serve as backup to cover the front desk for lunches and as needed.
- Assists with special projects and duties as assigned.
- Maintains and updates team website through user-friendly interface in Wix.
- Support and carry out activities related to the company's core values of Service, Expertise, Community, and Fun
- Other duties as assigned to aid in the successful and profitable operation of the organization.
Requirements
- Relevant experience preferred.
- Highly organized. Self-starter.
- Ability to improve existing processes and create new ones to improve efficiencies.
- Proficient in Adobe, specifically InDesign (or willing to learn), Microsoft Word, Microsoft Office, Excel, PowerPoint, Outlook, and email marketing services such as Mailchimp, Youman, or similar.
- Real estate license favored or in the process, but not necessary.
- Previous experience in the real estate industry is a plus.
- Proactive. Strategic and forward-thinking.
- Strong administrative and customer service background a must.