Lab Manager - II - LMG02, Solutions LLC, Arlington, VA
Solutions LLC -
Arlington, VA,
US
Lab Manager - II - LMG02
Date Posted: 2024-05-23
Job description
Lab Manager - III - LMG02
| Solutions3 is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. Solutions3 is seeking a Lab Manager to support this critical customer mission. Responsibilities: - Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirements - Support the implementation of new technologies and equipment in the lab environment - Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations - Advises and provides insight on development of lab standard operating procedures (SOPs) and policies - Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users - Provide support for MacOS and iOS to users - Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues - Monitor and respond to users on IT helpdesk channels and phone lines - Assist in the management of user accounts and resetting credentials - Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security - Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur |
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