Lactation Consultant who performs client care activities and program design. Responds effectively to common client care issues. Works collaboratively with all members of the WIC/Health care team in the delivery of client care.

Minimum Education

Bachelor's Degree Minimum Bachelor's degree with 8 college courses in Nutrition or Health Sciences (Required) And

Master's Degree (Preferred)

Minimum Work Experience

1 year Minimum of one year experience in lactation consulting, preferably in the community or an outpatient setting

Successful completion of the Food and Nutrition Services (FNS) competency-based training for WIC Breastfeeding Curriculum (levels 1-4) OR completion of a State-approved competency-based breastfeeding training that is consistent with the FNS Breastfeeding Curriculum 1-4 upon hire.

Minimum of one year of experience in counseling breastfeeding mother/infant dyads (Required) And

Required Skills/Knowledge

Excellent interpersonal relationship skills; excellent oral, written communication/documentation, and presentation skills

Ability to work in a fast-paced environment, to multi-task and to prioritize workload accordingly

Required Licenses and Certifications

IBCLC required Upon Hire (Required)

Functional Accountabilities

Assessment and Planning

* Gather physical and demographic data on patient/family.

* Based on assessments, contribute to and develop individualized plan of care with client and family.

* Work collaboratively with on-site primary care team /WIC team members at CNMC to determine breastfeeding initiation rate and exclusive breastfeeding

* Develop a program in collaboration with WIC services for a breastfeeding service to Primary care/WIC clients. Follows the IBCLC Scope of Practice as issued by the International Board of Lactation Consultant Examiners

Implements Plan of Care

* Demonstrate competency in Lactation Consultant skills.

* Follows DC Health's appropriate documentation tool for consultation.

* Be part of a multidisciplinary team to address barriers to breastfeeding at Primary care/WIC and provide breast feeding in-service accordingly

* Assist with the facilitation of pre natal visits to promote breastfeeding at Primary care/WIC and serve as a liaison between WIC and the community via advocacy and outreach with breast feeding promotion activities for National Breastfeeding Month and World Breastfeeding Week activities

* Ability to provide lactation consults to staff and clients and provide breast pumps as needed

* Provides timely follow-up services by telephone, home visits, WIC clinic visits, and/or hospital visits and refers to 24/7 lactation consultant telehealth service as needed

* Work with our Public Relations department to promote breastfeeding in the community and hospital.

* Provide orientation and ins-service for staff on breastfeeding at accredited OB-Gyn clinics/Children's primary care clinics and WIC

* Mentors and supervises peer counselors

Evaluates Plan of Care

* Integrate quality measures that will be able to demonstrate outcomes from the development of a community-based program.

* Submit monthly contact report to DC Health and present bf rates/Enrollment during monthly staff meetings

Ensures that Patient/family understand plan of care and health status implications

* Identify learning needs and contribute to teaching of client/family based on breast feeding care and support

* Seek assistance to meet client's educational needs.

Safety

* Speak up when team members appear to exhibit unsafe behavior or performance

* Continuously validate and verify information needed for decision making or documentation

* Stop in the face of uncertainty and takes time to resolve the situation

* Demonstrate accurate, clear and timely verbal and written communication

* Actively promote safety for patients, families, visitors and co-workers

* Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities

Organizational Accountabilities (Staff)

Organizational Commitment/Identification

* Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

* Demonstrate collaborative and respectful behavior

* Partner with all team members to achieve goals

* Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

* Contribute to a positive work environment

* Demonstrate flexibility and willingness to change

* Identify opportunities to improve clinical and administrative processes

* Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

* Use resources efficiently

* Search for less costly ways of doing things

Safety

* Speak up when team members appear to exhibit unsafe behavior or performance

* Continuously validate and verify information needed for decision making or documentation

* Stop in the face of uncertainty and takes time to resolve the situation

* Demonstrate accurate, clear and timely verbal and written communication

* Actively promote safety for patients, families, visitors and co-workers

* Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance