Assistant Service Manager - Nissan/Kia Dealership, Bob Bell Auto Group, Baltimore, MD


Bob Bell Auto Group -
N/A
Baltimore, MD, US
N/A

Assistant Service Manager - Nissan/Kia Dealership

Job description

If you are looking for an opportunity to work for a fast-growing, family-owned dealership, **Bob Bell Nissan Kia** is for you. **Bob Bell** is currently seeking experienced Service Advisors to join our Nissan/Kia team.If you are looking for an opportunity to work for a fast-growing, family-owned dealership, Bob Bell Automotive Group is for you. Bob Bell is currently seeking an experienced **Service Manager** to join our team. **Email Paula Caruso if interested! ...@bobbell.com** We provide an excellent working environment and temperature-controlled shop. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Bob Bell is absolutely critical to its success. Apply here to become a part of our team!

**Benefits**

* Medical and Prescription Drug Plans

* Health Savings Account (HSA) Eligibility

* Wellness Program

* CareFirst Video Visit Eligibility (see a doctor 24/7/365)!

* Dental and Vision Plans

* 401K

* Disability and Life Insurance

* We have 6 dealerships in the greater Baltimore, Maryland area!

* Employee Car Purchase Program

* Career Progression

* Great Company Culture

**RESPONSIBILITIES**

* Ensure customers receive prompt, courteous, and effective service

* Serve as a liaison between technicians and customers

* Take ownership of customers experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer

* Manage and hire technicians and service advisors

* Interview and make new hires

* Distribute work between technicians

* Prioritize required services

* Ensure customers have a positive dealership experience

* Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled

* Spend quality time building relationships with the customers

**REQUIREMENTS**

* Prior Service Manager experience required

* Technical automotive knowledge

* Demonstrated ability to manage others

* Organized and friendly personality

* Dealership experience preferred

* Proven record of achieving exceptional customer satisfaction

* Past experience as a service advisor, assistant lane manager or service consultant

* Above-average energy level

* A desire for a long-term career with a growing organization

* Personal and professional integrity

* Computer skills and willingness to learn new programs

* Valid driver's license and clean driving record

*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.* **Apply for Assistant Service Manager - Nissan/Kia Dealership**

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Full-time 2024-06-20
N/A
N/A
USD

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