Sr. Program Director of Diverse Donor Recruitment- Process Improvement at American Red Cross

Washington, DC | posted: February 23, 2024

About the job
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us Where your Career is a Force for Good!

Job Description

Why Choose Us?

As one of the nation s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

Responsibilities

WHERE YOUR CAREER IS A FORCE GOOD:

Oversee and coordinate business process analyses, needs assessments with Diverse Donor business initiatives, with primary focus on Latino Engagement Initiative, and improve processes by understanding and controlling variation.
Review proposals for process improvement and gap analyses between current processes and the desired state, design new processes and lead transition planning for Diverse Donor and Product Specialty Initiatives with primary focus on Latino Engagement Initiative.
Contribute to the business unit process plan and integrate it with the corporate plan for Diverse Donor Recruitment. Collaborates with cross-department teams as needed for integration into execution. Will work with training and staff engagement team to enable success in Diverse Donor Recruitment.
Contribute to large, complex projects as a core team member on Diverse Donor Initiatives and require subject matter expertise of multiple process improvement areas and mastery of process improvement tools.
Monitor system performance and program specifications for Diverse Donor Recruitment, supporting the development of performance metrics and job descriptions to ensure high performance in recruitment of Diverse Donors with primary focus on the Latino Engagement Initiative.
Participate in continuous review and updates to ensure that processes meet changing business unit conditions to develop short- and long-term system plans for Diverse Donor initiatives.
Serve as senior advisor and participant in planning and prioritization on core team for Donor Diversity Initiatives for business process related activities.

Qualifications

WHAT YOU NEED TO SUCCEED:

Education: Bachelor's degree in Business, Engineering or related field or equivalent combination of education and work experience. Six sigma certification preferred.

Experience

Minimum 7 years of related experience required.
Experience working with the Latino and Hispanic community preferred.

Skills & Abilities: High level of understanding of the organization s business systems and processes as well as industry-wide requirements. Must demonstrate expertise in strategic planning, tactical execution, project management, process management and business systems requirements definition. Has experience engaging diverse communities. Must understand technical problems and solutions in relation to the current, as well as the future business environment. Microsoft Office Suite. Database Applications. Ability to work on a team.

Travel: Quarterly travel as needed.

The salary range for this position is $100,000 - $110,000 / annually.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

Benefits For You

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO + Holidays
401K with 5% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life s emergencies don t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights