Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you ll help protect our national security while working on innovative projects that offer opportunities for advancement.ManTech DTCD is seeking a sharp and motivated Junior Business Analyst to join our growing team. In this unique role, you'll gain valuable experience in both the user support world and the world of software quality assurance (QA). We offer an exciting opportunity to develop your technical skills and contribute to innovative IT consulting projects for our Federal Government clients.Job Description:As a Junior Business Analyst, you'll play a dual role, providing both user support and software testing expertise. You'll collaborate with experienced professionals to learn the ropes of both areas, gaining a well-rounded understanding of the IT lifecycle.This is a HYBRID position that is located in Arlington, VA.Responsib ilities include, but are not limited to:Help Desk Support:Provide first-line technical support to our clients, troubleshooting user issues and resolving problems efficientlyDocument support interactions and escalate complex issues to the appropriate technical resourcesStay up-to-date on the latest software and hardware functionalities to provide effective user assistanceSoftware Quality Assurance (QA):Assist senior QA analysts in developing and executing test plans to ensure software functionality meets user requirementsConduct thorough testing of software applications, identifying bugs and defectsDocument test results and collaborate with developers to resolve identified issuesBusiness Analysis Support:Assist with requirements gathering and analysis tasks for IT projectsHelp create user documentation and training materialsBasic Qualifications:Bachelor's degree in Business Administration, Information Technology, or a related field1+ years of experience in a technical support or customer service environment (or equivalent)Strong analytical and problem-solving skillsExcellent communication, interpersonal, and collaboration skillsA willingness to learn and grow in a fast-paced environmentPreferred Qualifications:Basic understanding of software development methodologies (e.g., Agile)Experience with testing tools and methodologiesSecurity Clearance Requirements:US citizenship with the ability to obtain a Public TrustAbility to obtain a DOD Secret level clearanceWe Offer:The opportunity to gain valuable experience in both help desk support and software quality assuranceA collaborative and supportive work environment where you can develop your technical skillsCompetitive salary and benefits packageThe chance to be part of a team that is delivering innovative solutions to critical government challengesIf you are an early-career professional with a passion for technology and a desire to learn, we encourage you to apply!For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) ###-####. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation please click ...@mantech.com and provide your name and contact information.