The Inside Sales Representative will play a fundamental role in achieving our

ambitious customer acquisition and revenue growth objective by promoting sales to our Customer/Dealer network. The ultimate goal of this role is to develop, maintain, and advance accounts by regularly contacting customers. The ideal candidate is comfortable making a high volume of calls per day, generating interest, qualifying prospects and closing sales.

Duties and Responsibilities

Seek sales opportunities through lead follow-up, making outbound sales calls and emails.

Analyze business intelligence data to identify potential sales and margin growth opportunities

within assigned region/division.

Achieve quarterly sales quotas by growing sales/gross margin with assigned accounts.

Grow technology adoption and usage rates by ensuring assigned customers understand and

know how to utilize our digital tools such as Watsco Ventures, Warranty and e-commerce

platforms.

Assist accounts with pricing, marketing programs and technical support.

Work with Business Development Managers to on-board new accounts with the intent to take

over the accounts fully within 24 months.

Attend product and sales training meetings as required.

Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as

assigned.

Qualifications

Required Qualifications

Proven customer service experience

Strong phone presence, listening and presentation skills. Ability to manage a high volume of calls

per day.

Demonstrated computer skills and adaptability to new technology.

Ability to work independently and in a team setting.

Ability to meet assigned goals and objectives in designated time frames.

Demonstrated aptitude for continuous learning. Able to learn, teach and lead.

A willingness to learn and grow with our Company.