Application Engineer - HVAC/R (Remote)Requisition ID: 38521Job Location(s):Dallas, USBaltimore, MD, USMinneapolis, MN, USAtlanta, GA, USJob DescriptionThe Application Engineer position supports Danfoss Climate Solutions in North America with a focus on air conditioning and refrigeration OEM sales by providing component and system expertise for overall support in the selection, qualification, and application of all Climate Solutions components. This position works together with the Regional and Global Key Account Managers to realize the overall sales and business development plans for the region. The Application Engineer is a vital technical link to our customers and ensures that critical application knowledge obtained in the field is communicated back into our factories for continuous improvement and development of new products.This is a remote position. Our preference is this candidate be in the Eastern or Central Time Zones, located near a major airport. The focus support for this role will be rooftop units.Job ResponsibilitiesResponsibilities for this position include but are not limited to the following:Support the Global & Regional Key Account & Sales Manager's business development plansParticipate in/perform product and training presentations including new product introductionsAssist in any related technical, quality, or sales activity to support the overall business objectiveSupport the product sampling processSupport and help build value selling propositionsFrequent customer visits to improve overall visibilityIdentify the critical sales factors in customer projects and propose/drive activities from a technical standpointEnsure the proper selection, application, and qualification of Danfoss Cooling ComponentsObtain a proper understanding of the application and assist in the product selection process directly with the customersCoordinate technical decisions and activities with Danfoss factories, Sales Engineers, and internal technical resources as requiredEnsure customers have all proper product selection tools and literatureAssist in qualification testing with the customer as requiredCoordinate & align all activities with appropriate Account ManagersEnsure Danfoss Cooling components are being properly handled and installed by our customersRegular visits to the customer (more frequent during product start-up/ramp-up phase)Provide routine product and installation troubleshooting supportCoordinate with Regional Quality Coordinators to ensure products are returned to Danfoss factories for proper evaluationFollow and track activities regarding customer claimsProvide customer field supportAssist in system start-upsProvide troubleshooting and problem solvingCoordinate technical mattersParticipate in regional/global Application and Quality forumsParticipate in factory visits/meetingsCoordination required with technical factory resources (R&D, manufacturing, marketing, quality, etc)Interact with factories to expedite answers to customer claims (i.e. inspection reports)Background & SkillsRequired Qualifications5+ years experience in HVAC/RefrigerationBachelor s degree in Mechanical or Electrical Engineering requiredWilling and able to travel regionally (and sometimes internationally) - approximately 40% of travel requiredPreferred QualificationsAccount management and business processes tool experience desirableGlobal experience preferableJob CriteriaStrong coordination & communication skillsSelf-motivated with the ability to work independentlyEntrepreneurial as well as strong initiative & ability to lead/drive process improvementsRelationship builder and team player skills in a global environmentAbility to balance the pressure & demands inherent to sales including sound judgment in handling critical situationsAbility to help advance our market share, against strong competitionRequired to secure & maintain confidentiality of Danfoss & customer projectsMS Office experience is required, SAP/BW/CRM experience is desirableAt Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all the requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.Employee BenefitsWe are excited to offer you the following benefits with your employment:Bonus systemPaid vacationFlexible working hoursPersonal InsuranceOpportunity to join Employee Resource GroupsState-of-the-art virtual work environmentEmployee Referral ProgramThis list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.Danfoss Engineering TomorrowAt Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.Following our founder s mindset action speaks louder than words , we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category.Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.Nearest Major Market: DallasNearest Secondary Market: Fort Worth