Asst. Restaurant Manager, Clubcorp Usa Incorporated, Vienna, VA
Clubcorp Usa Incorporated -
Vienna, VA,
US
Asst. Restaurant Manager
Date Posted: 2024-05-20
Job description
Job Description
Leads the food & beverage staff to ensure the department operates efficiently and business goals are achieved
Attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and team member needs are met
Collaborate on Marketing and Programming efforts to enhance the guest experience
Accountable for guest satisfaction by ensuring food and beverage service standards are met and guest needs are responded to in a timely manner
Responsible for building and maintaining client relationships to drive repeat business/customer referrals
Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable
Works side by side with staff to train and model appropriate guest service standards
Responsible for interviewing, hiring, coaching, and development of all team members
Evaluates staff performance and takes appropriate corrective action as needed to hold team members accountable
Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members
Responsible for training all team members and ensuring training records are maintained
Leads the food & beverage staff to ensure the department operates efficiently and business goals are achieved
Attends appropriate meetings and communicates effectively with all responsible staff to ensure guest and team member needs are met
Collaborate on Marketing and Programming efforts to enhance the guest experience
Accountable for guest satisfaction by ensuring food and beverage service standards are met and guest needs are responded to in a timely manner
Responsible for building and maintaining client relationships to drive repeat business/customer referrals
Resolves guest complaints in courteous and friendly manner, focusing on service recovery when applicable
Works side by side with staff to train and model appropriate guest service standards
Responsible for interviewing, hiring, coaching, and development of all team members
Evaluates staff performance and takes appropriate corrective action as needed to hold team members accountable
Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members
Responsible for training all team members and ensuring training records are maintained