Field Service Technician, Staffmark Group, Baltimore, MD
Staffmark Group -
Baltimore, MD,
US
Field Service Technician
Date Posted: 2024-05-21
Job description
Job Title: Field Service TechnicianJob Location: Baltimore, MDHourly Rate: Up to $35hr depending on experience.Hours: 1st shift: 7:00am-3:30pm (Monday-Friday)Job Summary:* Come join our team! We currently have an exciting Permanent (Direct Hire) opportunity in Baltimore, MD for Field Service Technicians with a minimum (5) years' experience in an automated industry / manufacturing environment and an advanced knowledge of mechanical / electrical practices, electrical theory, PLC programming, pneumatics, and troubleshooting. Must be able to travel up to 30% of the time to client sites throughout the United States.Job Description:* As a Field Service Technician, you will work closely with both internal teams and external clients installing and maintaining complex equipment.* Approximately 30% of your time will be traveling to client sites and the rest will be collaborating closely with our teams at our HQ in Baltimore.* You will utilize both detailed and general instruction to assemble, analyze, test, and troubleshoot complex problems, diagnose, and repair systems.* You will provide technical support to customers - inclusive of small, intermediate, and large machines - and ensure the equipment meets customer requirements and supports profitability.* Build machinery using hand tools, measuring instruments in accordance with mechanical and electrical prints and in interaction with other departments.* Set up, test, troubleshoot and structure equipment applying knowledge of mechanical and electrical prints to ensure it meets customer specifications.* Repair or upgrade equipment, which may include travel to customer's location to perform the repair or upgrade.* Troubleshoot customer issues over the phone, research customer's equipment, diagnose issues with customer's feedback applying mechanical and electrical knowledge of machine programs.* Install equipment, which may include travel to customer's location, using hand tools perform machine reassembly and testing.* Train equipment operators and maintenance personnel to facilitate full knowledge of machine operations and understanding of customer's operations plus troubleshooting techniques.* Perform testing of customer products, set up equipment to meet product specifications and required tests following test criteria.* Job related paperwork: time scanning, providing information to engineering for updates, service visits, etc.* Customer on-site installation and training.* Troubleshooting and repair of mechanical, electrical, and pneumatic issues.* Remote support to customers and field salespeople.* Assistance with the final assembly of machinery and customer factory acceptance testing in our facility.* Other duties as assigned or required.* The position reports to the Manager, Service and Production.Required:* Minimum (5) years' experience in an automated industry / manufacturing environment required.* AA degree and/or technical school training with specialization in mechanical, electrical engineering or computer science field accepted.* Advance knowledge of mechanical / electrical practices, electrical theory, PLC programming, pneumatics, and troubleshooting.* Ability to follow detailed mechanical drawings and electrical schematics.* Ability to use precision measuring tool, hand, power, and air tools.* Manual dexterity, eye/hand coordination, ability to bend, stoops, stand or kneel for extended periods of time.* Electrical troubleshooting skills.* Good customer relation skills and communication skills.* Basic computer skills.* Demonstrated ability in programming PLC's.* Strong mechanical aptitude.* Working knowledge of servomotor controls.* Excellent written and verbal communication skills.* Fluency with computer software programs including Microsoft Office products.Note:* Up to 30% travel is required to visit client sites within the United States.After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.