Overview:
Ruppert Landscape is a family and employee-owned commercial landscape construction and management company headquartered in Montgomery County, MD with operations in Pennsylvania, Maryland, Virginia, North Carolina, Georgia, Texas, Delaware and Tennessee. Our mission is to provide opportunity for our people, take excellent care of our customers, and be good stewards of the environment and our community.
Responsibilities:Ruppert Landscape is looking for a customer service oriented Help Desk Lead to provide technical support to users in an efficient and accurate manner. You will be considered the companys front liner, will solve technical problems, and provide support for all assigned areas. The company depends on this position to keep all end user devices including laptops, desktops, phones, tablets, and printers. Success in this role will be measured by the quality of customer service provided as well as traditional ticket metrics like time to close/respond.
This person must have the ability to problem solve independently while maintaining a TEAM mindset. The successful candidate will possess a can-do attitude, be willing to learn, and work with the IT Team to manage ticket requests for all applications and infrastructure issues. This persons ability to expand/increase their role on the team is highly valued.
Responsibilities
Application Support
The following are not necessary but are a plus -
What we provide:
Ruppert Landscape is an Equal Opportunity and E-verify Employer
Privacy Policy Contact US
Copyright © 2023 Employ America All rights reserved.