Our Knowledge Management Content Engineer is a key member of the Casualty Claims leadership team working across the organization to develop robust and accurate knowledgebase content, usability, and reporting to support consistency and provide a friction-less experience to our customers. The ideal candidate has broad and deep technical expertise of knowledge repositories and exceptional communication skills to translate complex business processes into clear, concise written communication that is customized to fit the stakeholder audience.
As a Knowledge Management Content Engineer, you will:
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