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The Executive Assistant performs a variety of legal and administrative tasks, which include providing an elevated level of customer service and support to Partners, Board Members and Senior Tiers of leadership. The Executive Assistant is expected to maintain advanced knowledge of the governing tiers of leadership and business services policies and procedures. In addition, maintain advanced knowledge of practice areas and clients of the firm. The Executive Assistant must retain confidentiality concerning extremely sensitive matters and materials related to clients and the firm.

The job description sets forth the core framework of responsibilities as outlined:

SCHEDULING

• Maintain calendars, contact information and other pertinent information as requested within outlook and the firmwide contact database.
• Answer telephone and accurately records and relays communications.
• Schedule meetings of firm management, practice area and practice group, and process all logistical arrangements for meetings including video conference/audio conferencing, meeting rooms, and catering requests.
• Enhanced client attention and on-site support during in person meetings.

• Coordinate travel arrangements through the in-house Travel Department and prepare fee-earners' expense reports.
• Frequently identify flights in advance of coordinating final arrangements with in-house Travel Department.
• As needed, closely monitor international travel expenses to ensure appropriate conversion for expense reimbursements.

• Following the Firm's established document processing methods and procedures, create, edit, spell check, and proofread work product to ensure accuracy and completeness.
• Accurately transcribe from tapes, handwritten materials and/or dictation.
• Prepare a variety of forms and creates new documents using the Firm's Best Practice methods.
• Print and organize a variety of documents received in a range of formats, including emails, attachments, and documents from CD ROM, and receives and prints faxes.
• Attend meetings as requested to acquire meeting notes and action items.

• Organize and maintain administrative and client files; prepare indexes and files for off-site storage. Coordinate and work closely with the Records Department to safeguard confidential records.

• Record, review, edit, and close time entries through the web-based time entry program using Firm standards.
• Manage monthly client billing (paper and electronic billing). Review and edit billing proformas for accuracy and completeness; distribute to fee-earners for review; and complete client and fee-earner inquiries.
• Prepare and process third-party vendor invoices to align with the applicable client invoices,
• Regularly communicate with the client on behalf of the fee-earner regarding billing inquiries.
• Review monthly bills for consistency in narrative edits and hours billed by attorneys working on the same matter.

• Arrange for payment of client billing vendor invoices or checks to be drawn and charged to appropriate client/matter numbers.
• Prepare third-party client and firm related invoices and arrange for payments to be drawn and charged to the appropriate billable numbers.

• Generate client conflict inquiries; open new matters and prepare engagement letters.
• Respond to customer/client requests in a skilled and timely manner.
• Respond to internal client requests effectively and courteously, in person, by telephone, written communication to clients, attorneys, supervisors, and client relations business professionals.

• The Executive Assistant is expected to provide exceptional support in document preparation specific to practice area requirements.
• Prepare annual and/or supplemental audit letter responses, memorandums, correspondence, pleadings, and document binders.
• Prepare practice specific court and legislation filings.
• Assumes responsibility for maintaining the highest level of confidentiality of all firm and client information, records, and files, both within and outside of the firm.

• Respond to incoming requests in a professional and timely manner. Interacts effectively and gallantly, in person, by telephone, and in writing with attorneys, supervisors and business services specialists.
• Coordinate events, conferences, meetings, facilitate events and attend department assemblies upon requests.
• Maintain and update practice group distribution lists.
• Maintain updated list of partner/associate mentor assignments.
• Maintain and updates to group calendar.
• Closely monitor email traffic to ensure timely responses and accurate scheduling.
• Track travel schedule and rearrange meetings/appointments accordingly.
• Perform Ad-hoc projects as assigned.
  
  EXECUTIVE ASSISTANT QUALIFICATIONS
  
  INITIATIVE
• Takes initiative beyond routine responsibility; seeks out and accepts new responsibilities and development opportunities to enhance skills.
• ACCOUNTABILITY
• Consistently delivers high level client service., takes ownership of mistakes and takes corrective action; meets work deadlines as assigned, and deadlines for all required firm processes.
• WORK MANAGEMENT
• Works well independently; and demonstrates dedication to producing quality work product. Detailed oriented when completing work assignments. Organizes and prioritizes workload appropriately. Utilizes resources appropriately to complete work in the most efficient manner. Cooperates and demonstrates flexibility when facing change.
• FIRM KNOWLEDGE
• Demonstrates knowledge and adherence to basic firm policies, procedures, culture and structure of the firm.
• COMMUNICATION
• Interacts effectively and courteously, in person, by telephone, and in writing with clients, attorneys, supervisors, co-workers, and other business professionals.
• Proactively communicates the status of work. Expresses thoughts clearly, accurately, and concisely, both verbally and in writing.
• TEAMWORK
• Builds effective relationships with coworkers.
• Participates and contributes fully as a team member.
• QUALIFICATIONS
  
  REQUIRED SKILLS
• Advanced knowledge of Microsoft Word (2010).
• 60 wpm typing speed, excellent grammar, spelling, punctuation, and communication skills.
• Flexible attitude and the ability to manage and execute varying assignments and priorities.
• Exceptional diligence to detail and excellent organizational skills.
• Demonstrate the ability to communicate effectively, both verbally and in writing, with lawyers, business services employees, and clients.
• Demonstrate the ability to multi-task, prioritize projects, meet deadlines, and maximize productivity.
• Demonstrates the ability to work independently without supervision; and collaborate effectively with team members.
• EDUCATION, CERTIFICATIONS, AND/OR EXPERIENCE
• Executive Assistant experience required.
• 7+ years previous administrative assistant or executive assistant experience required.
• 2-5 years of law firm experience preferred.
• Law firm or related experience strongly desired, preferably in a large firm or large company environment.
• College degree preferred.
• FIRM ENGAGEMENT
• All members of the firm are encouraged to participate in our global Responsible Business initiatives.
• HOURS
• Core hours are Monday through Friday, 9:30 a.m. to 6:00 p.m., including lunch hour, with flexibility for overtime as needed.
  
  The job description sets forth the authorities and responsibilities of this position and may be changed from time to time as shall be determined.
  
  Hogan Lovells is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other factors protected by law.