This role involves interpreting business needs into technical telecom requirements outlined in the Provisioning guide, while also delivering ongoing operational support for network functions. Collaborating with the Engineering team is crucial for crafting and testing new network products and services.Primary Responsibilities:

Monitor network equipment life cycle and work with telecom engineering and suppliers on replacement

equipment.

Procure, test and validate new equipment and services, develop installation and operational documentation and familiarize staff on the new

equipment/service.Translate business requirements into technical network requirements as defined by Engineering and documented in the departmental Provisioning guide.Provide written recommendations and design enhancements to network systems and prepare detailed specifications for implementations; review with engineering.Order network equipment and carrier services required to complete a specific installation; monitor order process and complete.Review and assess network design and recommend changes to bring

current.Document changes in STN format and present to the STN committee for

approval.

Order and provision approved solution.Request quotes for telecom carrier circuits; select telecom carrier and order and provision carrier circuits required in design.Order carrier circuits and network equipment required to complete installation.Evaluate new products being proposed for use within the Bank. Ensure appropriate documentation is in place before deploying new services and products to clients.Understand the overall network architecture and how packets flow on the telecom network for voice and data.Understand SIP architecture and the infrastructure components that make up the Bank s voice networkProvide after-hours support as scheduled and on a rotational on call basis.Develop project plans, testing, configurations and supporting documentation as required for network projects.Provide training as required to orient clients on network services.Understand and adhere to the Company s risk and regulatory standards, policies and controls in accordance with the Company s Risk Appetite. Identify risk-related issues needing escalation to management.Promote an environment that supports diversity and reflects the M&T Bank brand.Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Complete other related duties as assigned.Education and Experience

Required:

Bachelor s degree and a minimum of 3 years experience with telecom carrier networks and operational processes, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 3 years experience with telecom carrier networks and operational processesProficient in LAN, WAN, MAN and/or VoIP architectureProficient in use of pertinent word processing and spreadsheet softwareProficient in IEEE (Institute of Electrical and Electronics Engineers) wiring standardsExcellent troubleshooting ability, including documenting a symptom summaryEducation and Experience Preferred:

Minimum of 5 years experience with telecom carrier networks and operational processesTechnical certifications CCNA (Cisco Certified Network Associate), CCNP (Cisco Certified Network Professional)Overview:This role involves interpreting business needs into technical telecom requirements outlined in the Provisioning guide, while also delivering ongoing operational support for network functions. Collaborating with the Engineering team is crucial for crafting and testing new network products and services.Primary Responsibilities:

Monitor network equipment life cycle and work with telecom engineering and suppliers on replacement

equipment.

Procure, test and validate new equipment and services, develop installation and operational documentation and familiarize staff on the new

equipment/service.

Translate business requirements into technical network requirements as defined by Engineering and documented in the departmental Provisioning guide.

Provide written recommendations and design enhancements to network systems and prepare detailed specifications for implementations; review with engineering.

Order network equipment and carrier services required to complete a specific installation; monitor order process and complete.

Review and assess network design and recommend changes to bring

current.

Document changes in STN format and present to the STN committee for

approval.

Order and provision approved solution.

Request quotes for telecom carrier circuits; select telecom carrier and order and provision carrier circuits required in design.

Order carrier circuits and network equipment required to complete installation.

Evaluate new products being proposed for use within the Bank. Ensure appropriate documentation is in place before deploying new services and products to clients.

Understand the overall network architecture and how packets flow on the telecom network for voice and data.

Understand SIP architecture and the infrastructure components that make up the Bank s voice network

Provide after-hours support as scheduled and on a rotational on call basis.

Develop project plans, testing, configurations and supporting documentation as required for network projects.

Provide training as required to orient clients on network services.

Understand and adhere to the Company s risk and regulatory standards, policies and controls in accordance with the Company s Risk Appetite. Identify risk-related issues needing escalation to management.

Promote an environment that supports diversity and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Education and Experience

Required:

Bachelor s degree and a minimum of 3 years experience with telecom carrier networks and operational processes, or in lieu of a degree, a combined minimum of 7 years higher education and/or work experience, including a minimum of 3 years experience with telecom carrier networks and operational processesProficient in LAN, WAN, MAN and/or VoIP architectureProficient in use of pertinent word processing and spreadsheet softwareProficient in IEEE (Institute of Electrical and Electronics Engineers) wiring standardsExcellent troubleshooting ability, including documenting a symptom summaryEducation and Experience Preferred:

Minimum of 5 years experience with telecom carrier networks and operational processesTechnical certifications CCNA (Cisco Certified Network Associate), CCNP (Cisco Certified Network Professional)Project management skillsVendor management experienceM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $91,061.75 - $151,769.58 Annual (USD). The successful candidate s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location:

Baltimore, Maryland, United States of AmericaAbout Us

At M&T Bank, we make a difference in people s lives . For more than 160 years, we ve been providing our customers with guidance and financial solutions, leading our communities through challenges and growth opportunities, and empowering our employees to build purpose-driven careers.Our talent and culture set us apart.

Our core values drive the work we do integrity, ownership, collaboration, curiosity, candor. We seek to further build upon our record of success by bringing in diverse talents and fresh skill sets while supporting the growth and development of all team members.

At M&T, we are a talent and people driven organization. Take a peek inside M&T s Human Capital Report

to learn how it feels to be one of our 17,000+ employees.We are constantly renewing.

Our future success relies on our ability to understand what s important to our customers and use that understanding to build new and innovative customer experiences.We support our employees every step of the way.Competitive compensationFull medical & dental benefits, Heath Savings & Flexible Spending Accounts, and life/disability insuranceGenerous paid time off (PTO) plus 11 paid holidays and an option to buy additional PTO401(k) match at 5% with options for Roth and discretionary employer contributionsA deep commitment to equity, including 14 resource group charters, a D&I sponsorship program, 40 annual paid volunteer hours and moreVarious options for tuition assistance, paid parental leave, stock purchase, wellness and employee discountsWe need you.

Are you ready to join us? Apply today to start the journey.If you are unable to apply through this site due to technical issues or are in need of an accommodation to apply, please contact us at

...@mtb.com

for assistance.M&T Bank Corporation is an Equal

Opportunity/Affirmative

Action Employer, including disabilities and veterans.M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.

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