CRM Data Quality and Integrity Standardization Specialist, German Marshall Fund, Washington, DC
German Marshall Fund -
N/A
Washington, DC,
US
N/A
CRM Data Quality and Integrity Standardization Specialist
Date Posted: 2024-05-21
Job description
Job Summary:
The Data Quality and Integrity Standardization Specialist maintains technical applications, data standardization and data integrity for GMF's headquarters and international offices. This position will be part of the IT department and will report directly to the Deputy Director, Enterprise Applications, and IT. They will be responsible for the data integrity of all GMF's Enterprise Applications by monitoring, cleansing, and updating data in so forth, decreasing duplication, errors, and incomplete data in order to increase efficiency in fundraising, event management and overall database compliance and health.
Essential Duties/Responsibilities:
The Data Quality and Integrity Standardization Specialist will be responsible for managing the data quality within all GMF Enterprise Applications that include: routine reporting, cleansing, and de-duplication
Maintain quality expectations and enforcing standards and best practices for the CRM, databases, file storages, SharePoint and the GMF Intranet
Follow data quality rules and processes to remove duplicate data, cleanse inaccurate data, standardize data entries, and schedule data analysis reports
Enter and validate accounts, contacts, activities, opportunities, and any other CRM information
Ensure GMF's fellowships application data meets data standardization in preparation for imports
Perform daily maintenance and project-based tasks, including resolving data issues, running data quality searches taking additional external research steps as needed on all Enterprise Platforms
Monitor and approve users' new and amended contact records to ensure data quality
Ensure GRPR compliance and email consents of all GMF Enterprise platforms
Coordinate performance metrics, including understanding of mitigating bounce and spam blocks
Conduct thorough research on a wide range of data points and communicate findings through standard reports
Create and maintain reports and dashboards for tracking key metrics
Interact and assist programs with data input supporting our CRM and applications software, provide regular updates on project status/completion
Develop, implement, and maintain data quality processes, training, and reference materials
Provide additional support to Enterprise Application Specialist roles
Knowledge and Skills Needed:
Strong attention to detail and multi-tasking skills; must be creative, organized, committed and responsible.
Bachelor's degree and at least 2 years of CRM experience is preferred.
Be comfortable working independently and as part of a team.
Salary: $60,953 - $76,192
We highly encourage individuals from underrepresented backgrounds to apply. Historically, underrepresented groups include (but are not limited to) Black, Latinx/o/a/e, Indigenous, Asian, Arab, Middle Eastern, Pacific Islander, biracial, multiracial, female-identifying, the disability community, LGBTQIA+, and other marginalized identities.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At GMF we are dedicated to building a diverse and authentic workplace, so if you are excited about this role, but your experience does not align perfectly, we encourage you to apply. You may just be the right candidate for this or other roles at GMF.