To oversee, manage and direct Navy Federal s Savings & Membership Innovation division, including Projects & Systems, Strategy, and Training branches. Provide division leadership to support the success of four key product teams within Navy Federal Credit Union: Membership, Savings, Debit Cards, and Digital Payments. Adopt and implement new strategies, flexible and efficient technologies, platforms, and processes to improve products and services within the Savings & Membership Department. Lead the development and implementation of department strategy and collaborate with department executives and related key personnel to execute short and long-term goals. Co-lead systems and technology implementations to achieve scalable and innovative platforms to improve efficiency and productivity. Direct Savings & Membership Innovation activities to drive department and corporate objectives, while ensuring alignment with the strategy, mission, vision, and values. Reports to SVP Savings & Membership.

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