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District Manager - Columbus, OH

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locations

Remote Office

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

REQ24-54031

At Towne Park, it s more than a job, you can make an impact.

A career with us is rewarding in more ways than one.As a hospitality services company, our commitment is to create smiles by

delivering exceptional

experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It s why we do what we do.Towne Park is a place where you can make a difference and create smiles every day.For more information about our privacy policy, please click here .Job Details

Compensation:

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate s job-related skills, experience, education or training, and location.

Additional Compensation:

Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.

Benefits:

Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company s 401k retirement savings plan.Paid Time Off:

Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.SUMMARY

The District Manager directly oversees a specific Towne Park district and is responsible for district performance for financial, guest satisfaction, client satisfaction and business development objectives. The District Manager works closely with the Vice President of Operations/Regional Director (depending on division) to ensure that corporate initiatives and Towne Park cultural perspectives are incorporated within the district s operations.ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.Descriptive Statement(s) - % of TimeMaintains knowledge of operational requirements and business reporting procedures affecting operational functions and ensures Towne Park policies, procedures, and reporting are in compliance throughout the district. Directs the activities and effectiveness of Account Managers and other district support to meet company and client objectives. Assigns and trains managers in all aspects of their responsibilities to properly run a contract site in accordance with contractual obligations, legal obligations and the policies of Towne Park - 25%Understands and drives business metrics and performance measurements to ensure effectiveness, high performance and compliance within the district. Assesses work processes regularly to ensure functionality and efficiency. Conducts weekly district staff meetings and other meetings as needed. Ensures that all Account Managers meet deadlines for forecasting and reporting the proper information to corporate accounting for closing each month s business accurately - 25%Works closely with managers to help them understand how to improve the performance of their sites. Ensures Account Managers understand and meet the expectations of both clients and Towne Park. Collaborates with the Sales department to identify, pursue, and secure business development opportunities - 25%Maintains regular contact with Account Managers to determine their progress in meeting the essential goals and objectives of staffing and scheduling at their sites. Meets regularly with the Manager of Talent Operations to analyze labor trends and staffing levels to accurately forecast staffing needs. Partners with Talent Team in the administration of the district s recruitment initiatives. Participates in the recruitment and development of management talent to support growth and succession planning within the district and throughout the company - 25%The total amount of time for all functions of the job - 100%QUALIFICATIONSEducation:Bachelor s degree from a four-year college or universityRequired Licensure, Certification, etc.:N/AWork Experience:Minimum of seven (7) years of related experience and/or training;

OREquivalent combination of education and/or experienceKnowledge:Knowledge of general business practices including accounting, human resources and client relationsSkills:Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlinesComputer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint and Outlook) and various technology applicationsWritten and verbal communication skills to effectively address all levels within the organizationAbility to exercise considerable judgment and discretion in dealing with matters of significance for the companyAbility to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse culturesAbility to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communicationsAbility to compose professional internal and external business communications including reports, memos, letters, and e-mailsSCOPE

Authority to Act:Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.Budget Responsibility:The employee has authority to develop. Manage and control a department(s) budget.WORKING CONDITIONS & PHYSICAL

DEMANDS

The

working conditions and physical demands

described here are representative of those that must be met by an associate to

successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical RequirementsWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Lifting RequirementsExerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.Working EnvironmentThe majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.TravelTravel of up to 50% may be required.

About Us

Who is Towne Park? We re 10,000+ teammates delivering specialized hospitality services to 700+ locations nationwide, ranging from boutique hotels and sprawling luxury resorts to nationally ranked healthcare institutions and commercial parking enterprises. We re 10,000+ teammates brightening the days of millions of guests as their first and last interaction at our locations. We re 10,000+ teammates who believe in giving people like you countless opportunities to learn and grow!Since 1988, Towne Park has delivered specialized hospitality services including valet parking and self-parking management, door and bell, concierge, transportation, greeter and patient transport services all with the goal of enhancing the service experience. Our track record of success and growth has resulted in seven appearances on the Inc. 500|5000 List of the fastest-growing private companies since 2007.Towne Park's unique culture includes a collaborative, social work environment that fosters high visibility and career progression. Regardless of your role, there s a training and development program designed to prepare you for the next step in your Towne Park career.Consider joining Towne Park if you're Driven To Serve. Please visit www.townepark.jobs

to apply today!Click HERE

to learn more about the following:Towne Park is an Equal Opportunity and E-Verify participating Employer.

Towne Park will consider for employment qualified applicants with arrest and conviction records.

Towne Park complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation, please contact our Human Resources Support Center at

...@townepark.com

or (844) ###-####.

Towne Park complies with applicable privacy laws by providing a notice to describe the categories of personal information collected, the purposes for which such information may be collected and used, the Company s record retention practices, and rights you may have under the CCPA.

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