Engineer, QA at Verint Systems in Columbia, MDExperience detailing and communicating directly with software development teams Experience working with and testing video systems Experience with SQL, C#, Linux OS and scripting Experience with Selenium step definitions in Gherkin syntaxResponsibilities

Applying strong development experience, the SQA/Support engineer will make significant contributions to the quality of the software delivered by the development engineersWorking directly with the software development team and the automation test team, the SQA Test Engineer debugs company software by creating quality standards, executing systematic test routines, and tracking all product defect issues to resolutionThe SQA Test Engineer will also interface with customer support engineers to assist in resolutions of field problems$80K -- $100KQuality AssuranceEstimated Salary: $20 to $28 per hour based on qualificationsQualifications

Experience detailing and communicating directly with software development teams Experience working with and testing video systems Experience with SQL, C#, Linux OS and scripting Experience with Selenium step definitions in Gherkin syntaxResponsibilities

Applying strong development experience, the SQA/Support engineer will make significant contributions to the quality of the software delivered by the development engineersWorking directly with the software development team and the automation test team, the SQA Test Engineer debugs company software by creating quality standards, executing systematic test routines, and tracking all product defect issues to resolutionThe SQA Test Engineer will also interface with customer support engineers to assist in resolutions of field problemsBenefits

$80K -- $100KQuality AssuranceEstimated Salary: $20 to $28 per hour based on qualificationsAt Verint, we believe customer engagement is at the core of global brands. Our mission is to help organizations discover opportunities scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting... and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.Verint.com . Overview of Job Function:Applying strong development experience, the SQA/Support engineer will make significant contributions to the quality of the software delivered by the development engineers. Working directly with the software development team and the automation test team, the SQA Test Engineer debugs company software by creating quality standards, executing systematic test routines, and tracking all product defect issues to resolution. The SQA Test Engineer will also interface with customer support engineers to assist in resolutions of field problems. This position is based out of Columbia, MD, but is 100% remote during COVID. The expectation will be a hybrid work environment (partially in office) once the office fully reopens. Principal Duties and EssentialResponsibilities:Maintain technology expertise, research, and apply state-of-the-art software testing standards, tools, and practices Develop and execute manual software testing and procedures Develop and execute step definitions for Selenium automation Design, develop, and administer usability test scenarios Conduct testing and prepare reports on progress and regression results Analyze test results and present issues to the development team Participate in daily team scrums and reviews of product design and testing Interact with support teams as required to refine usability requirements Minimum Requirements:Bachelor's degree or equivalent work experience Minimum of three years of software component testing experience Experience testing large, distributed systems Thorough understanding of usability issues Strong oral and written communication skills Proven ability to manage multiple tasks with shifting priorities and timeframes Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations Preferred Requirements:Experience detailing and communicating directly with software development teams Experience working with and testing video systems Experience with SQL, C#, Linux OS and scripting Experience with Selenium step definitions in Gherkin syntaxSalary Range:$80K -- $100KMinimum QualificationQuality AssuranceEstimated Salary: $20 to $28 per hour based on qualifications

Company informationVerint helps the world s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence Headquartered in Melville, N.Y., with 40+ offices worldwide Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries including more than 85 percent of the Fortune 100 rely on Verint. To learn more, visit: www.verint.comSoftware, Information Technology, Enterprise Software, Financial Services, IT Services, Security Solutions, Data Analytics, Cybersecurity, Computer Software, TelecommunicationsCompany Specialties:Customer Engagement Optimization, Customer Analytics, Engagement Management, Workforce Optimization, Contact Center, Branch and Back-office Operations, Video & Situation Intelligence, Artificial Intelligence, Chatbots, Automation, Compliance, Call Center, Workforce Engagement, Voice Of The Customer, Fraud, Intelligent Self-Service, Boundless Customer Engagement, Engagement Capacity Cap, and Customer Capacity Gap

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