Shelter Case Manager, Path Forward, Arlington, VA
Path Forward -
Arlington, VA,
US
Shelter Case Manager
Date Posted: 2024-06-18
Job description
PathForward
Shelter Case Manager
Position Summary:
The Shelter Case Manager works with the residents to secure a safe alternative housing placements or permanent housing, as quickly as possible, and link the individuals with needed supports. The Shelter Case Manager s primary focus is to end homeless housing crisis by rapidly returning residents to safe alternative housing by developing an individual housing plan.
Key Responsibilities
10 am - 6 pm Monday through Friday
Shelter Case Manager
Position Summary:
The Shelter Case Manager works with the residents to secure a safe alternative housing placements or permanent housing, as quickly as possible, and link the individuals with needed supports. The Shelter Case Manager s primary focus is to end homeless housing crisis by rapidly returning residents to safe alternative housing by developing an individual housing plan.
Key Responsibilities
- Complete an initial intake within 72 hours of the client entering the program and follow up with a comprehensive assessment after 7 days using the VI-SPADT in accordance with the CAS System in HMIS.
- Develop Individual Housing Plan (IHP) within 10 days. Focusing on the following:
- Identification of client needs as related to housing placement as detailed in the Individual Housing Plan (e.g., housing location, entitlements, employment, medical, mental health, substance abuse, life skills, legal, etc.) .
- Identification of strengths, challenges, and available resources.
- Set clear target date for housing placement (specifying who is responsible for each action step).
- Responsible for initiating housing focused Case Management services for all clients within 7 days.
- After 7 days, Case Manager will complete a Full VISPDAT to determine the best housing option for the client.
- Assess individual clients with high barriers at 30 days and request a case conference when necessary, according to the guidelines outlined by the CAS Policy. Case Manager is the primary staff person with regards to housing placements.
- Assist clients with removing barriers to housing, obtaining proper ID, obtaining income, paying off debts, and applying for housing and subsidies.
- Case Manager to incorporate in IHP post placement services and contact follow up after housing. Develop a housing stabilization plan prior to exiting shelter
- This will occur at 2 weeks, 4 weeks, 3 months, and 6 months after post placement.
- The Case manager will be responsible for coordinated services with all service providers and client reintegration into the community.
- As a means of engaging and motivating shelter clients, employ evidence-based strategies such as progressive engagement, motivational interviewing, and trauma-informed care.
- Case Managers are responsible for facilitating and or coordinating at least one life skills group meeting with clients (i.e., tenants rights, financial education) per month.
- Facilitate weekly Community meetings with shelter residents as well as coordinating speakers, in-services, and social events for the community meetings.
- Maintain client files (in accordance with funding source and program standards established in the Unified Shelter Policy Manual) e.g., participation agreement, release forms, IHP and maintain up-to-date progress notes.
- Maintain individuals confidentiality at all times.
- Work as part of a team, meeting regularly to share information, strategies, mutual support, and ideas with a primary goal to address the long-term needs of homeless individuals including access to permanent housing.
- Attend scheduled team meetings and other meetings as required.
- Adhere to agency Code of Ethics.
- Update skills by taking advantage of available training opportunities offered.
- All other duties and projects as assigned.
- None.
- Ability to work well with individuals in crisis.
- Excellent written and verbal communication skills.
- Strong organizational skills.
- Fundamental characteristics including empathy, patience, and persistence are required.
- Highly motivated, self-directed and team oriented.
- Ability to work with persons with serious mental illness and/or substance addiction.
- Proficient knowledge of Microsoft Word, Excel, and similar software.
- Proficient knowledge of Homeless Management Information System databases.
- Ability to maintain accurate records and high level of confidentiality.
- Demonstrates commitment to diversity.
- Demonstrated ability to exercise good judgement.
- Reliable and dependable and able to handle multiple tasks and deadlines,
- Must have a valid driver s license and personal liability insurance.
- BSW or Bachelor s degree required.
- Experience with substance abuse, mental health issues and chronically homeless individuals.
- Experience in Motivational Interviewing and use of progressive methodologies.
- Experience working in multi-cultural settings.
- CPR/First Aid Certification must be acquired and maintained once employed.
- Work is performed in a shelter.
- Must be able to lift a minimum of 30 pounds.
- Work is subject to frequent interruption.
- Subject to work flexible hours that may include weekends, overnights, evenings, and holidays.
- Subject to work in a variety of weather conditions.
- Knowledge of Word, Excel, and Homeless Management Information System databases is required.
- Candidate must have a valid driver s license, a clean driving record
- Negative Tuberculosis screening.
10 am - 6 pm Monday through Friday