Senior Unified Communications Engineer, Blackspoke IT, Springfield, VA
Senior Unified Communications Engineer
Job description
Own your opportunity to serve as a critical component of our nation s safety and security. Make an impact by using your expertise to protect our country from threats. Be part of an exciting opportunity to contribute to one of the nation's most critical intelligence organizations. Your work directly impacts national security and global issues, you will have the chance to contribute to missions that are of paramount importance to the United States and its allies, know that that the environments and programs you support are making a difference on a global scale. Our customers operate at the forefront of technology, dealing with some of the most advanced defense, geospatial, and intelligence systems in the world.
What you will be working on:
As a Senior Unified Communications Engineer, you'll provide advanced solutions to complex problems, focusing on enhancing end-user experiences in IT. You will play a crucial role in ensuring operational safety and intelligence, supporting our intelligence customer in Springfield, VA.
- Design and define system architecture for new or existing computer systems.
- Oversee complex infrastructure and system modeling, simulation, and analysis.
- Perform advanced tasks related to system security, backup, and redundancy.
- Develop and maintain process and procedure documentation.
- Collaborate with management to implement system changes and activities.
- Support Tier 2 and 3 operations, manage project deployment, and oversee daily operations of customer phones.
- Manage Unified Communications infrastructure and tools like Cisco Unified Communications Manager, Cisco Unity Connection, Cisco IM&Presence, and Microsoft Teams.
- Develop and execute Standard Operating Procedures (SOPs) and detailed documentation.
What you will bring to us:
Qualifications:
- Active Top Secret Clearance with SCI eligibility and the ability to obtain a CI Poly.
- Strong knowledge of Unified Communications design and administration.
- Expertise in various collaboration tools, Cisco Jabber, and Microsoft Teams.
- Proficiency in Unified Communications system administration.
- Expertise in data analysis and manipulation with tools like MS Excel.
- Excellent communication and interpersonal skills.
Education/Experience:
- Bachelor's Degree in Computer Science, Engineering, or related discipline, or equivalent combination of education and experience.
- 8+ years of related systems engineering experience in Unified Communications.
What you will get:
- Joining a team of technology experts and partners in the same mission
- A high-growth environment with plenty of opportunities to grow your career as the company grows
- Owner and Leadership team that come from technical backgrounds so they understand the day-to-day challenges of the technical consulting world and can offer real-life solutions and guidance
- Highly competitive benefits package that shows we want to hire the very best
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