MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS s founding mission of Helping Government Serve the People since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.

MAXIMUS is seeking an experienced Senior Exchange Engineer to support our enterprise Exchange and O365 environments by serving as an integral part of a team to primarily support administration as well as design, implementation, testing, and maintenance. This position will support and assist in design of highly complex hybrid on premises and O365 Exchange.

Job Duties/Responsibilities:
Support of Exchange Online and various other Microsoft 365 applications including Microsoft Teams, OneDrive and Endpoint Protection (Intune) administration
Administer, maintain, and install upgrades (as needed) on premises Exchange servers
Administer, maintain and engineer solutions utilizing Cisco ESA/SMA/CES IronPort appliances
Configure and maintain SPF, DKIM, and DMARC records
Data Loss Prevention policy configuration and tuning
Author and utilize PowerShell scripts to maintain and automate processes
Provide recommendations on environment architecture and best practices
Participate in maintaining Azure users and groups
Review and incorporate latest messaging developments and best practices
Work with Information Security to comply with established security policies
Respond to requests for eDiscovery and assurance that all requests comply with security policies
Plan and perform domain/email migrations
Create training and documentation for junior level personnel and other departments
Review and develop process documentation for messaging system tasks
Perform other duties as assigned by leadership

Education/Requirements:
Bachelor s degree from an accredited college or university required, preferred field of study in Information Technology or Engineering, or equivalent experience in lieu of degree
5-7 years of relevant experience
Experience in system engineering, software engineering, operating systems, programming or architecture to include: At least two (2) or more years of hands-on experience developing and implementing Clustering solutions; experience developing and implementing High Availability solutions for Exchange
Experience providing Tier 1 and/or Tier 2 support in an enterprise level, globally distributed environment
Experience authoring and running PowerShell
Experience designing and installing applications
Leadership skills to assist less-experienced personnel
Ability to demonstrate aptitude for learning and rapidly mastering new applications and technology
Excellent organizational and communication skills, both written and verbal
Excellent interpersonal skills to interact with customers, senior-level personnel and team members
Ability to work well both independently and in teams
Proven ability to prioritize rapidly-changing tasks and assignments
Ability to participate in on-call rotation
Ability to work during non-business hours and on weekends for support, if required
24x7x365 world-wide operations may be required
Experience working with operating system software and desktop applications with a specific concentration in Microsoft Exchange
Superior analytical and creative problem-solving skills for trouble-shooting complex issues.
Ability to interact with both management and customers to provide diagnoses and resolution for current systems
Experience with one or more of the following: Windows Server 2016 and 2019, Application architecture and installation, Global O365 Administration, Teams, OneDrive, Endpoint Protection (Intune), IronPort, Compliance, Data Loss Prevention, and eDiscovery

Physical Requirements:
Ability to sit for up to 80% of time
Ability to lift or carry objects up to 10 lbs.
Frequent use of computer, telephone, and office equipment (copier, fax, scanner)

Essential Duties and Responsibilities:
- Focus on design and implementation of support technologies for an enterprise deployment of Active Directory and remediation of the existing environment, Storage and Servers (both Physical and Virtualized) Infrastructure.
- Responsible for developing and configuring infrastructure components such as Windows Server 2008/2012 R2, Microsoft Internet Security and Acceleration (ISA) server, Microsoft Terminal Services Server, and virtualization services such as VMware and Microsoft HyperV.
- Participate in the migration of Windows Server 2003 to 2012 R2, AD remediation and the upgrade of Microsoft System Center Operations Manager 2007 to 2012.
- Design, implement and configure the systems needed to support an enterprise AD infrastructure.
- Design, implement and configure the enterprise server infrastructure and have upgraded an enterprise environment from 2003 to 2012 R2.
- Design, migrate and configure SCOM from 2007 to 2012.
- Create training material(s) to provide to the customer on all solutions implemented.
- Create standard operating procedures on all solutions implemented.
- Research, evaluate, and remain current on emerging tools, techniques, and IT technologies.
- Work closely with client to perform technical and requirements analysis.

Minimum Requirements:
- Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
- Ideal candidates will have experience in more than three technology areas identified above as well as the ability to quickly learn new technologies in a dynamic enterprise environment.
- Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
- Exercises judgement in selecting methods, techniques and evaluation criteria for obtaining results.
- Networks with key contacts outside own area of expertise.
- Determines methods and procedures on new assignments and may coordinate activities of other personnel as a team lead.