Job FamilyIT OperationsAbout UsAt Transamerica, hard work, innovative thinking , and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.Transamerica is a part of A egon , an integrated, diversified, international financial services group . The A egon companies employ over 2 1,500 people and have approximately 31.7 million customers . * For more information, visit www.transamerica.com .Who We AreTransamerica has been making financial services available to the many, not just the few, for more than 100 years. We re a leading provider of life insurance, retirement, and investment solutions, serving millions of customers throughout the United States. Transamerica s dedicated professionals focus on helping people live their best lives through saving, investing, and protecting their loved ones. Transamerica is dedicated to building America s leading middle market life insurance and retirement company, providing a broad range of quality individual life insurance policies, workplace supplemental insurance benefits, workplace retirement plans, individual retirement accounts, and investment products , including mutual funds, annuities, stable value solutions, as well as investment management services.What We DoTransamerica is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, and Employee Benefits), which are supported by Transamerica Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People and Places; Brand; Corporate Affairs; Risk; and Technology).Job Description SummaryGlobal Technology Services (GTS) is Aegon's global IT partner that provides infrastructure services, information security and global/corporate application support for Aegon's businesses around the world.From 6 locations in the US, the Netherlands, UK, and Hungary, we support 20+ country units and 24000+ employees in the world. Our support consists of a wide range of centralized global IT services such as programming, database management, project management, agile/dev/ops, and more.We continue to maximize the value from having a clear digital and data technology platform strategy that extends our ecosystem, as an approach to digitization, enhancing customer experience, and improving operational efficiency.All of these teams work closely together to provide innovative and digital solutions as well as critical technology support. This is essential for enabling Aegon's businesses around the globe to be innovative, digital and competitive, efficient, and effective, and to provide the best solutions and customer experience for our customers and shareholders.Job DescriptionResponsibilities include supporting Mainframe Storage devices and software, installing, testing, maintenance and documentation on mainframe zOS systems in a sysplex environment along with projects as required.What You Will Do:Support non-prime business hours, including weekends.Daily support of the mainframe storage devices and software to ensure the overall health of mainframe storage ensuring the overall health of the environment.Moderate to advanced problem resolution resolving problems to final resolution with root cause.Ability to work with our vendors to trouble shoot problems and fixes as well as the ability to provide and identify diagnostics needed for root cause.Proactive daily monitoring of key mainframe system metric to identify improvement opportunities.Problem prevention reviewing system and software information on a regular basis in addition to reviewing vendor detail for potential system bugs and maintenance that need to be applied.On-call support and fulfilling support requests/questions from customers.Supporting disaster recovery testing exercises.Project work both internal GTS and Business Unit driven.Installing third-party mainframe software and software fixes.Design and adaptation of platforms to meet Aegon business requirements.Continuously making improvements to deliver best-in-class service availability and cost.What You Will Need:QualificationsAdvanced knowledge of z architecture mainframe systems is required for a candidate tobe considered for this role.Behavioral skills and technical skills present.Moderate understanding of system concepts of IT Infrastructure environments.Advanced understanding of z architecture hardware.Moderate working ability to a programming language, i.e. Assembler, COBOL, REXX, SAS.Moderate knowledge of JCL, TSO/ISPF and SDSF concepts and functionalty.Understands and practices documented testing and implementation procedures.Knowledge of Disaster Recovery concepts.Strong skills in both verbal and written communication.Strong analytical Thinking.Attention to Detail: Applying relevant quality standards to most tasks undertaken.Capable of working in a highly-collaborative working environment with colleagues andcustomers from different cultural backgrounds.Complies with information security policies qualifications herePreferred5-7 years of experience in a mainframe support role is required.**Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to applicable pay transparency and compensation posting laws. It isestimated based on what a successful candidate might be paid in certain Company locations.**Compensation:The US salary for this position generally ranges between $87,200 - $119,900 annually. This range is an estimate, based on potential employee qualifications and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.Additionally in the US, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company s discretion.Our commitment to inclusion & diversity means that we value differences. We encourage the unique perspectives of persons and are dedicated to creating a respectful and inclusive work environment.#LI-RemoteWhat We OfferFor eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees .Compensation BenefitsCompetitive PayBonus for Eligible Em ployeesBenefits PackagePension Plan401k MatchEmployee Stock Purchase PlanTuition ReimbursementDisability InsuranceMedical InsuranceDental InsuranceVision InsuranceEmployee DiscountsCareer Training & Development OpportunitiesHealth and Work/Life Balance BenefitsPaid Time Off starting at 160 hours annually for employees in their first year of service.Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).Be Well Company holistic wellness program, which includes Wellness Coaching and Reward DollarsParental Leave fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of s ervice at the time of birth, placement of an adopted child, or placement of a foster care child.Adoption AssistanceEmployee Assistance ProgramCollege Coach ProgramBack-Up Care ProgramPTO for Volunteer HoursEmployee Matching Gifts ProgramEmployee Resource GroupsInclusion and Diversity ProgramsEmployee Recognition ProgramReferral Bonus ProgramsPeer Recognition Program (BRAVO)As of December 31, 2022Inclusion & DiversityWe believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads , and Top 75 Companies for Executive Women.To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company - sponsor ed, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees . They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.Giving BackWe believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, th e foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. s Parent CompanyAegon ( acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 29.5 million people across the globe. It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.At Transamerica, hard work, innovative thinking , and personal accountability are qualities we honor and reward. We understand the potential unleashed by leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.Transamerica is a part of A egon , an integrated, diversified, international financial services group . The A egon companies employ over 2 1,500 people and have approximately 31.7 million customers . * For more information, visit www.transamerica.com .As of December 31, 2022For more information about Transamerica s privacy practices, click here. (