The Reston, Virginia office of Finnegan, Henderson, Farabow, Garrett & Dunner, LLP, one of the world's leading and largest intellectual property law firms, is seeking a Systems Support Specialist. The Systems Support Specialist is responsible for providing on-site and remote end user support for all issues involving firm provided hardware (desktop, laptop, and mobile) and software in a timely and efficient manner. This position contributes to the firm's service excellence initiative to consistently improve its image internally and externally and display professionalism, quality service and a "can do" attitude to internal members/departments of the firm as well as external clients and vendors via electronic and print correspondence, over the telephone and in-person.
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