This position offering competitive pay and a comprehensive benefit package.

The individual will be responsible for all aspects of desktop/laptop systems, communications, hardware/software and office systems.

Daily Responsibilities:

Set-up configure and support PCs/Laptops/networks

Maintain all systems, applications, security and network configurations

Be able to run Network cables

Troubleshoot network performance issues

Work on upgrades, patches, and equipment

Provide technical support and guidance to users

Provide Help Desk Support

Strong writing skills and communications

Rely on instructions and per-established guidelines to perform the functions of the job

Must be able to work on escalation tickets and help team members

Must have at least 3-years hands on experience

Office 365 experience

ConnectWise experience is a plus.

Must have minimum 2 years IT Helpdesk experience