Overview:

Function (Scope and Main Purpose of Job)

The Restaurant Manager is responsible and Accountable for Administration, operation, and direct management of the restaurant.

Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.

SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

Fast: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

• Develop and manage the business plan and budget for the restaurant.
• Responsible for inventory control and ordering supplies, food, and drink necessary to operate the restaurant.
• Manages areas of responsibility to enhance the gaming experience of guests to Live! Casino & Hotel in becoming the number 1 gaming and entertainment venue in the Mid-Atlantic region.
• Development of staff to include training, interviewing for hires, conducts disciplinary counseling and performance evaluations.
• Review staffing levels to maintain a budgeted level of employment. Delegate authority and assign responsibilities.
• Review departmental status with Food and Beverage Director.
• Develop and manage programs and processes to reduce and control loss time injuries.
• Meets with directors and managers as necessary.
• Other duties as assigned.

Job Requirements (skills, knowledge, and abilities)

• Ability to analyze and interpret restaurant operational results.
• Ability to solve complex problems.
• Knowledge of sanitation laws and health regulations and applicable OSHA regulations.
• Ability to perform assigned duties under pressure.
• A variety of task and deadlines requires irregular work schedule.
• Ability to perform in an interruptive office environment. Accuracy in completing assigned duties in a timely manner.

Educational Requirements

• Preferred, five (5) to seven (7) years experience in restaurant management and supervision.
• Preferred, a four (4)-year degree in related fields or equivalent work experience.
• Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position and an Alcohol Beverage Control card any applicable health certificates.

Physical Requirements

• Ability to work long hours.
• Ability to stand for long periods of times without sitting or leaning.
• Ability to climb stairs multiple times daily.
• Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to climb, bend, stretch, twist or reach with your body and arms.
• Ability to work under variable temperatures and noise levels.

Working Conditions

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.