Field Service Technician - Security Solutions Alexandria, Virginia Save Job Responsibilities Career Path Rewards Responsibilties Field Service Technician - Security Solutions Position Type Full Time Req ID 2023-####### Date posted Dec. 15, 2023 --> Job Priority Field ID None--> Location Alexandria, VA--> When you join the Allied Universal Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities. We offer an array of opportunities - service technician jobs, installation technician jobs, security installation jobs, engineers, and project manager jobs to name a few. Start your career with us today We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positionsThe Security Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control, video management, and intrusion detection equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems. As a Security Service Technician, this person is expected to be a highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services' core values.Scope of Work:Drive to commercial client sites, with a company issued vehicle, to perform servicing, repairs, troubleshooting and detectind access control equipment and IP based video security systems. Including but not limited to: Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems)Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standardsIdentify and repair physical security systems as required to ensure they are operable and in compliance with any applicable building codeApply all necessary documentation for tracking of service related issuesDemonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devicesDemonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applicationsEstablish and maintain effective working relationships with both internal and external customersProvide phone and on-line remote diagnostic support Perform other duties as assigned by Operations ManagementRequirements:Experience with any or all of the following highly preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSIHigh School Degree, Vocational School or equivalent required2+ years of field experienceCapable of lifting up to 50lbs and work on ladder heights of up to 16'Available for scheduled 'on-call' duties to respond to emergency service callsValid State Driver's LicenseUnderstanding of Windows operating systems and overall IT network topologyHighly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core valuesAbility to meet deadlines and work in a fast based environment with minimum directionGood communication skills for effective interaction with internal & external customersStrong troubleshooting skills, mechanical and electronics aptitudeBe able to work independently or as a member of a teamGood verbal and written communication skillsBenefits:Competitive PayCompany Vehicle and Gas CardMedical, dental, vision, basic life, AD&D, and disability insuranceEnrollment in our company's 401(k) plan, subject to eligibility requirementsEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: --> --> Culture--> --> OUR CORE VALUES MAKE US PHENOMENAL. Efficient & Effective, Obsessively Focused on Results, Client Focused, Nimble, Fast and Responsive, United as a Team--> Our shared sense of duty to our customers and to one another, a dedication to a customer experience that is an industry standard--> Our relationships are at the heart of everything we do, each and every day.--> --> --> <-