BMW of Alexandria Service Advisor - Up to $150K Income Potential, Rosenthal Automotive, Alexandria, VA
Rosenthal Automotive -
N/A
Alexandria, VA,
US
N/A
BMW of Alexandria Service Advisor - Up to $150K Income Potential
Date Posted: 2024-05-18
Job description
Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth)
We are looking to grow our company and we need you to help us. We are currently hiring Service Advisors for our award-winning BMW of Alexandria dealership. If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!
BMW Service Advisor Benefits:
$65,000 - $150,000+ Annual Income potential based on performance
Annual Longevity Bonus of Up to $12K Annually
Sales or Service experience preferred but not required
Individuals with 1 or more Sales Consultant or Service Advisor experience encouraged to apply
Dealership Experience Preferred
Individuals with experience in hospitality (Restaurants, Hotel, Customer Service, etc) encouraged to apply
Paid Training & Certification
Minimum guarantee for 3 months during training period
One of the largest Center of Excellence BMW dealerships in the area
16 Franchised Dealer Group in VA & MD - Over 1200+ Employees
Company Expansion & Growth - Adding Additional 6 New Car Franchises in Q2 / 2022
Great culture within an innovative company
Training and support to assist you in achieving your goals
Paid time off and 401k
Medical, Dental, Vision, Short and Long-term disability, and Life Insurance
Employee discounts on vehicle sales, parts, and service
Career advancement opportunities
...and more!
BMW Service Advisor Responsibilities:
Advise customers about necessary service for their general maintenance needs
Help identify the customer's primary concern and also present other maintenance needs when appropriate
Communicate professionally and clearly about inspection results, then present corrective procedures and prepare work order for needed repairs
Prepare repair orders showing time, cost and labor estimates for service
Accurately describe the customer's concern to the technician
Explain the work performed and the repair order charges to the customer
Schedule service appointments and loaner/rental cars when appropriate, in order to provide a streamlined and seamless experience for the customer
Establish and maintain professional relationships with the customers to encourage repeat and referral business
Maintain high customer satisfaction standards (CSI)
Perform federal, state, and manufacturer mandated recalls
Complete any training required by the manufacturer or Rosenthal Automotive
BMW Service Advisor Qualifications:
1+ year of service writing experience or sales experience preferred but not required
High-line, luxury automotive experience preferred, not required
A valid driver's license and a good driving record, per company standards
An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
Professional personal appearance
Excellent oral and written communication abilities
Process and detail oriented with developed organizational skills
Confident in ability to work under pressure and prioritize
Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren't so focused on what you've done, but what you can achieve.
Please submit your resume for immediate consideration.