Who we are: LER TechForce is an industry leader in embedded controls, software, functional safety, and engineering talent. For over 20 years LER has been working with customers across North America to meet their engineering resource challenges. Learn more about us
What you will be doing:
1. Support On-boarding Program and PR initiatives (e.g. Tours, building access, new Client set-up) to all members 2. Make connections and work closely with our internal business partners to ensure we are providing quality support, as well as with HR/IT.
Support Team in set-up process for new Client at Client, including but not limited to building access, zones, equipment and program needs, fielding questions and finding solutions to report back to requestor
Work cohesively with on-boarding team and reporting any issues as they occur
Propose additional communication solutions focusing on in pre-boarding thru on-boarding of program
Understand audience needs and continuously suggest changes to PDCA and enhance services provided
Work with entire team to enhance all Client experiences
Actively participate in team meetings and support back-up of team events
Coordinate training requirements (e.g., Activity sheets, Learning plans, class materials)
Create a great first impression (welcome packages, orientation, etc)
Re-prioritize work schedule based on in-coming project deadlines and never hesitate to ask questions
Large portion of position is detailed data tracking for in-coming Client set-up; inputting data into systems with access and tools necessary for their roles in a timely manner
What you'll need to be successful:
Excellent Communicator: Support new hire questions/concerns, tours
Should be a doer and respond quickly and effectively; excellent customer service is the priority
Self-motivated, creative, and detail oriented with ability to work with: Microsoft platform, SharePoint, HLC, Adobe, Lotus Notes
What you'll get:
Full benefits: medical, dental, vision
401K with a match and immediate vesting
Short-term & Long-term disability, life insurance and other optional benefits
Employee Assistance Program
Employee Discounts
Ongoing professional development opportunities including Technical Training and Leadership Development
The opportunity to work on industry leading projects