Information Technology Specialist, Department Of Homeland Security, Round Hill, VA
Department Of Homeland Security -
Round Hill, VA,
US
Information Technology Specialist
Date Posted: 2024-05-18
Job description
SummaryThe ideal candidate for this position will possess a COR Level II certification or equivalent and have significant experience managing, tracking, and acquiring software licenses to improve the capabilities of a network environment. Apply for this exciting opportunity to become a member with Mission Support, Office of the Chief Information Officer, Management.Learn more about this agencyHelpOverview* Accepting applications* Open & closing dates05/01/2024 to 05/07/2024This job will close when we have received 100 applications which may be sooner than the closing date. Learn more* Salary$117,962 - $153,354 per year* Pay scale & gradeGS 13* HelpLocations1 vacancy in the following locations:* Washington, DC* Round Hill, VA* Remote jobNo* Telework eligibleYes-as determined by the agency policy.* Travel RequiredNot required* Relocation expenses reimbursedNo* Appointment typePermanent -* Work scheduleFull-time -* ServiceCompetitive* Promotion potential13* Job family (Series)2210 Information Technology Management* Supervisory statusNo* Security clearanceNot Required* Drug testNo* Position sensitivity and riskHigh Risk (HR)* Trust determination processSuitability/Fitness* Announcement number757413-CTG-12399059-MP* Control number789141100HelpThis job is open to* Career transition (CTAP, ICTAP, RPL)Federal employees who meet the definition of a "surplus" or "displaced" employee.* Internal to an agencyCurrent federal employees of this agency.Clarification from the agencyThis job is open to Internal Employees (current FEMA employees on a career/career conditional appointment in a competitive service position); current FEMA employees who are DRRA Eligible; and Career Transition Assistance Program (CTAP Eligibles) only.VideosHelpDutiesWhat will I do in this position if hired?In this position, you will be responsible for the agency's enterprise software license management. Typical assignments include:* Purchasing licenses and ensuring payment of those invoices.* Coordinating annual enterprise software license renewal.* Reviewing changes in licenses with established vendors* Interfacing with GSA and DHS to ensure FEMA's compliance with their licensing strategies.* Coordinating with stakeholders to resolve any technical issues related to licensing.What else do I need to know?At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.HelpRequirementsConditions of EmploymentTo ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for High Risk as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs please visit OPM Investigations.Please ensure you meet the qualification requirements described below.Key Requirements:* You must be a U.S. citizen to apply for this position.* You must successfully pass a background investigation.* Selective Service registration required.* Current federal employees must meet time-in-grade requirements.* You must be able to obtain and maintain a Government credit card.* Please review "Other Information" section for additional key requirements.QualificationsCurrent Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The time-in-grade and qualification requirements must be met within 30 days of the closing date of this announcement.To qualify for this position at the GS-13 level, you must possess one full year of specialized experience equivalent to at least the GS-12 level in the Federal government, which has equipped you with the skills needed to successfully perform the duties of the position. Experience may be obtained in the federal government, a state or local government, or private sector, and must demonstrate the following:* Working with business software products to include Microsoft, Oracle, Adobe; and* Performing Contracting Officer Representative (COR) functions related to information technology products.In addition to the above specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below.For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.Attention to Detail - Is thorough when performing work and conscientious about attending to detail.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.Please read the following important information to ensure we have everything we need to consider your application:* Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.* Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility and qualifications.* Your resume serves as the basis for experience related qualification determinations, and you must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please use your own words, be clear, and specific when describing your work history. We cannot make assumptions regarding your experience.Are you qualifying based on your work experience?* Qualifications are based on your ability to demonstrate in your resume that you possess one year of the specialized experience for this announcement at a comparable scope and responsibility. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, it must contain the following information organized by experience/position: (1) job title, (2) name of employer, (3) start and end dates of each period of employment (from MM/DD/YY to MM/DD/YY), (4) detailed description of duties performed, accomplishments, and related skills, and (5) hours worked per week (part-time employment will be prorated in crediting experience). Federal experience/positions must also include the occupational series, grade level, and dates in which you held each grade level.* Are you a current or former FEMA Reservist/Disaster Assistance Employee (DAE)? To accurately credit your experience from intermittent positions and Reservist Deployments, you must list the dates (from MM/DD/YY to MM/DD/YY) of deployments that are relevant to your qualifying experience, along with the job title and specific duties you were responsible for during each deployment.* Determining length of General or Specialized Experience is dependent on the above information. Failure to provide the above information in your resume may result in your application being found "not qualified."* Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.* For additional information on crediting experience and/or education, please reference the OPM General Schedule Qualification Standards.EducationNo Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.Additional information* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.* The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code 9202(c) and 5 C.F.R 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to ...@fema.dhs.gov.* DHS uses E-verify, an internet based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.* The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.* This announcement may be used to fill one or more vacancies.* All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time.* A one year probationary period is required for new Federal competitive service employees and new supervisors and managers.* Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.* During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.* Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).* This is a Bargaining Unit position.Read more* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using a job questionnaire that is based on the following competencies needed to perform this job:* Communication* Customer Service* Teamwork & Cooperation* Technical ProficiencyIf you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.We recommend that you preview the online questions for this announcement before you start the application process. Transition Assistance Plan (CTAP) Eligibles: If you have never worked for the federal government, you are not eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP; 2) be rated well-qualified for the position; and, 3) submit the appropriate documentation to support your CTAP or eligibility (see "Required Documents" section of this announcement). Well-Qualified is defined as those applicants who are rated with a minimum score of 85.00 for this position.* BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.* Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.Do not include photos, personally identifying information (PII) (including birthday and social security numbers), or personal information such as age, gender, medical history, etc. Resumes that include any of this information will be disqualified.You must provide the following supporting documentation for your application package, including:* Resume. Please limit your resume to five pages. Only the first five pages will be reviewed to determine eligibility and qualifications.* Your responses to the job questionnaire. You will be directed to the online job questionnaire once you begin the application process.* Are you eligible for appointment based on current or previous competitive status eligibility? We need to verify your competitive status eligibility and qualifications at the next lower level. You may need to upload multiple SF-50's, one that shows your competitive eligibility and another for time in grade:* Competitive Eligibility: Submit an SF-50 that demonstrates your current or previous appointment to a permanent or conditional competitive service position, including your current or highest grade level, career or career conditional tenure and status in the competitive service, or proof of permanent appointment if applying based on an interchange agreement. We recommend submitting your last promotion SF-50, current SF-50, or within-grade increase SF-50.* Time in grade: If you are applying for a higher grade, you may need to provide an additional SF-50. We recommend submitting a promotion with an effective date more than one year (1) year old or Within-Grade-Increase at the highest grade held.* Are you a current or former FEMA Stafford Act employee who is eligible for appointment based on the Disaster Recovery Reform Act (DRRA)? You may be eligible if you have served as a FEMA Stafford Act employee for three or more years since August 1, 2014, without a break in service. Upload the following documents (you may be found ineligible if both documents are not uploaded):* DRRA Eligibility: Submit a copy of your "Notice of DRRA Eligibility" provided by OCHCO. If you believe that you may be eligible, but have not received your notice, please reach out to the HR Specialist listed in the announcement.* Reservist Stafford Act Employees will be required to submit a copy of their most recent SF-50 as well as a copy of the "DRRA Notice of Eligibility" issued by FEMA. Applicants who believe they are eligible, but have not received a "Notice of Eligibility," should contact the FEMA representative listed in the "Agency contact information" section of this announcement.* Experience at the next lower level: Submit a copy of your most recent (or highest grade) SF-50. We recommend submitting a promotion with an effective date more than one year (1) year old or Within-Grade-Increase at the highest grade held.* You may be asked to provide a copy of your recent performance appraisal and or incentive awards.* Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. Certifications must be on letterhead of the appropriate military branch and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service (e.g. honorable, dishonorable, general etc.). View more veterans' information.* Are you claiming special priority selection rights under the Career Transition Assistance Program (CTAP)? Submit copies of your:* Agency Notice* Most recent performance rating, and* Most recent SF-50, Notification of personnel Action, noting your current position, grade level and duty location.Note 1: Examples of applicable SF-50's for submission include appointment, promotion, and with-in-grade/range increases - award SF-50's will not be accepted.* How to ApplyCareer Transition Assistance Plan (CTAP) Eligibles: If you have never worked for the federal government, you are not eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP; 2) be rated well-qualified for the position; and, 3) submit the appropriate documentation to support your CTAP or eligibility (see "Required Documents" section of this announcement). Well-Qualified is defined as those applicants who are rated with a minimum score of 85.00 for this position.To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above by 11:59pm (EST) on the closing date of the announcement.* To begin, click the "Apply Online" button on the job announcement posting.* Follow the directions to register or login if you have an existing account.* Submit all required documents and complete the assessment questionnaire.* Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.* Upon completion of your application, you will receive an acknowledgement email.Applications and supporting documentation will not be accepted by mail or email. All application materials, including transcripts, must be in English. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application.Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.If you have questions about this announcement or the application process, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of the announcement.An employee, job applicant, or an individual acting on behalf of the employee, may request a Reasonable Accommodation by emailing ...@fema.dhs.gov with "time sensitive" in the subject line.To review the common definitions of terms found in this announcement, please visit the DHS Common Definitions page.Agency contact informationCalvin GriffinPhone202-###-####...@fema.dhs.govLearn more about this agencyNext stepsOnce you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and possible interviews. We will notify you by email after each of these steps has been completed.Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to respond, fail to meet the conditions of employment, or fail any other pre-employment requirements (such as the background investigation), we may rescind a tentative job offer.For information on the Federal employment application process, please visit the USA Jobs Help Center. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management (OPM) guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.The OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.* Fair and TransparentThe Federal hiring process is set up to be fair and transparent. Please read the following guidance.* Equal Employment Opportunity (EEO) Policy* Reasonable accommodation policy* Financial suitability* Selective Service* New employee probationary period* Signature and false statements* Privacy Act* Social security number requestHelpRequired DocumentsDo not include photos, personally identifying information (PII) (including birthday and social security numbers), or personal information such as age, gender, medical history, etc. Resumes that include any of this information will be disqualified.You must provide the following supporting documentation for your application package, including:* Resume. Please limit your resume to five pages. Only the first five pages will be reviewed to determine eligibility and qualifications.* Your responses to the job questionnaire. You will be directed to the online job questionnaire once you begin the application process.* Are you eligible for appointment based on current or previous competitive status eligibility? We need to verify your competitive status eligibility and qualifications at the next lower level. You may need to upload multiple SF-50's, one that shows your competitive eligibility and another for time in grade:* Competitive Eligibility: Submit an SF-50 that demonstrates your current or previous appointment to a permanent or conditional competitive service position, including your current or highest grade level, career or career conditional tenure and status in the competitive service, or proof of permanent appointment if applying based on an interchange agreement. We recommend submitting your last promotion SF-50, current SF-50, or within-grade increase SF-50.* Time in grade: If you are applying for a higher grade, you may need to provide an additional SF-50. We recommend submitting a promotion with an effective date more than one year (1) year old or Within-Grade-Increase at the highest grade held.* Are you a current or former FEMA Stafford Act employee who is eligible for appointment based on the Disaster Recovery Reform Act (DRRA)? You may be eligible if you have served as a FEMA Stafford Act employee for three or more years since August 1, 2014, without a break in service. Upload the following documents (you may be found ineligible if both documents are not uploaded):* DRRA Eligibility: Submit a copy of your "Notice of DRRA Eligibility" provided by OCHCO. If you believe that you may be eligible, but have not received your notice, please reach out to the HR Specialist listed in the announcement.* Reservist Stafford Act Employees will be required to submit a copy of their most recent SF-50 as well as a copy of the "DRRA Notice of Eligibility" issued by FEMA. Applicants who believe they are eligible, but have not received a "Notice of Eligibility," should contact the FEMA representative listed in the "Agency contact information" section of this announcement.* Experience at the next lower level: Submit a copy of your most recent (or highest grade) SF-50. We recommend submitting a promotion with an effective date more than one year (1) year old or Within-Grade-Increase at the highest grade held.* You may be asked to provide a copy of your recent performance appraisal and or incentive awards.* Are you a veteran? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. Certifications must be on letterhead of the appropriate military branch and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service (e.g. honorable, dishonorable, general etc.). View more veterans' information.* Are you claiming special priority selection rights under the Career Transition Assistance Program (CTAP)? Submit copies of your:* Agency Notice* Most recent performance rating, and* Most recent SF-50, Notification of personnel Action, noting your current position, grade level and duty location.Note 1: Examples of applicable SF-50's for submission include appointment, promotion, and with-in-grade/range increases - award SF-50's will not be accepted.HelpHow to ApplyCareer Transition Assistance Plan (CTAP) Eligibles: If you have never worked for the federal government, you are not eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP; 2) be rated well-qualified for the position; and, 3) submit the appropriate documentation to support your CTAP or eligibility (see "Required Documents" section of this announcement). Well-Qualified is defined as those applicants who are rated with a minimum score of 85.00 for this position.To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section above by 11:59pm (EST) on the closing date of the announcement.* To begin, click the "Apply Online" button on the job announcement posting.* Follow the directions to register or login if you have an existing account.* Submit all required documents and complete the assessment questionnaire.* Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.* Upon completion of your application, you will receive an acknowledgement email.Applications and supporting documentation will not be accepted by mail or email. All application materials, including transcripts, must be in English. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, Human Resources will not be able to view it in your application.Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.If you have questions about this announcement or the application process, please contact the Human Resources Specialist listed in the Agency Contact Information prior to the close of the announcement.An employee, job applicant, or an individual acting on behalf of the employee, may request a Reasonable Accommodation by emailing ...@fema.dhs.gov with "time sensitive" in the subject line.To review the common definitions of terms found in this announcement, please visit the DHS Common Definitions page.Read moreAgency contact informationCalvin GriffinPhone202-###-####...@fema.dhs.govLearn more about this agencyNext stepsOnce you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and possible interviews. We will notify you by email after each of these steps has been completed.Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.If you are selected, you will be notified by phone or email with a tentative job offer. If you fail to respond, fail to meet the conditions of employment, or fail any other pre-employment requirements (such as the background investigation), we may rescind a tentative job offer.For information on the Federal employment application process, please visit the USA Jobs Help Center. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management (OPM) guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.The OPM must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch,