The Department of State (DOS), Bureau of Consular Affairs (CA), Overseas Citizen Services (OCS), chief priority is to aid U.S. citizens abroad. OCS is seeking a Management Analyst to provide support services related to one or more back-end functions such as Finance, Data Analytics, Workforce Management, Crisis Management, and Legal Coordination.

Duties/Responsibilities:

• Support OCS staff with research and analysis as directed;
• Gather, maintain and manage information from a variety of Microsoft suite tools (Access, SharePoint, Teams channels, etc.), proprietary systems or other sources for a variety of statistical and financial reports;
• Analyze and implement applicable methodologies for efficient and effective data collection;
• Provide recommendations for solving problems and ways to create efficiencies and streamline processes;
• Create, edit, format, and maintain documentation for presentations and knowledge retention;
• Assist in gathering information for reporting and analyzing OCS' communications with U.S. Citizens abroad, U.S. Embassies and Consulates, U.S. Congress and the traveling public;
• Utilize the Department of State guidelines to communicate information through various channels, to include oral presentations, email, SharePoint, web and webinars; and manage information flow through these same tools;
• Perform legal, policy and industry research;
• Summarize and organize public comments on proposed Federal regulations;
• Assist in drafting regulatory notices and explanatory publications;
• Assist in preparing regulations and other documents for publication;
• Prepare 7 FAM draft revisions using Department of State in drafting and style templates and tools;
• Strategize with management on best practices for OCS' outreach efforts;
• Perform special projects to include public service initiatives, oversight of OCS web content to include travel.state.gov, Consular Affairs Intranet, CLASSNET, and program planning;
• Provide support in all aspects of Crisis Management including: responding to inquiries and requests for services; providing program statistics and reports; and delivery of presentations on Crises.
• Recommend practical solutions on financial issues;
• Coordinates with the Government Financial Manager on financial matters;
• Interpret financial data and reports;
• Assist with accurately tracking authorizations, transfers, and disbursements of program-related funding.
• Assist with analyzing reports on financial data, including trends on program spending;
• Provide relationship management, data analysis, process design and full life cycle of project management to support office functions;
• Create and develop project management tools including project charters and project schedules;
• Aids the OCS Content Manager with website management and Intranet updates including: post posture, travel warnings and OCS Officer contact information for the OCS Call Center;
• Assist with analyzing and preparing reports on statistics; Provide analytical support on Project Management initiatives including: space management, strategic planning, business services and systems;
• Assist with special projects tasked by OCS management and/or officers;
• Assist in assuring that all information collection forms and accompanying documents that require Office of Management and Budget (OMB) approval are expedited through the OMB information collection approval process;
• Assist in the preparation of professional documents such as the Supporting Statement and Legal Authorities which are mandated by OMB that correlate to the content of the form under OMB review;
• Assist in drafting and analyzing IT requirements for all OCS systems including: Client; IPCA modernization; Smart Traveler Enrollment Program (STEP) enhancements; web based ATS and Consular One;
• Provide paralegal support for OCS staff whose responsibilities are related to numerous legal areas including family law;
• Enter adoption service provider data into the Adoptions Tracking Service (ATS), run reports, and conduct data analyses and visualizations of adoptions and adoption service provider data from ATS and any other CA or OCS-specific data systems.
• Develop comprehensive user training materials for (ATS) and the Complaint Registry, or other CA or OCS-specific systems, as required, and develop training program for delivery to users;
• Produce Hague certificates required in immigration and emigration cases: develop training for accredited adoption service providers;
• Establish and maintain positive relationships with external stakeholders;
• Assist in presentations and outreach to stakeholders, in the company of a direct hire government employee, to expand the understanding of government resources; and
• Perform FOIA, Privacy Act and other information access case management and reviews.
• Implement statutory and policy directives in favor of disclosure while protecting, under one or more of the nine FOIA exemptions and/or Privacy Act exemptions, information the release of which could cause foreseeable harm to national security or other interests or violate statutory requirements.
• Conduct primary review of responsive records related to a FOIA/PA request by making the appropriate redaction and release determination.
• Effectively communicate with Department personnel, external points of contact, and the public at large regarding clarification of requests that will facilitate the production and processing of responsive material.
• Generate correspondence directed to requesters, internal points of contact, other federal government agencies, and foreign governments.
• Apply aspects of foreign policy and national security issues, as well as knowledge of the functioning and organization of the Department of State and its overseas posts and missions in the application of the FOIA, Privacy Act, current Executive Orders, and other information programs.
• Serve as Consular task force case worker as requested
• Perform other appropriate tasks, assignments and duties as required and assigned by their immediate Government manager.

• Bachelor's degree required. Five years' Government experience (State Department experience preferred) can substitute for this requirement.
• Three years of experience working in an office environment required.
• Proficient in the Microsoft Suite of Office Products (i.e., Word, Power Point, Excel, Teams, SharePoint, and Outlook
• Ability to type mistake-free final forms (letters, memorandums, cables, speeches, briefing papers, etc.), many of them destined for CA upper management, the White House, and/or Members of Congress;
• Excellent organizational, communication, and customer service skills;
• Strong attention to detail;
• Ability to work on a team and work independently.

About One Federal Solution
One Federal Solution (OFS) is an innovative Professional Services provider with over 17 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.