NANDOS VISION

At Nando s, we want to be the most loved restaurant brand in North America, sharing the spirit of Nando s PERi-PERi with everyone who chooses to access it. We will redesign and build a business that thrives as it answers fully it s consumers needs - and endures over time through genuinely putting people at the heart of what we do.

We will lead with our values and act with care, compassion, and kindness. By doing this, we will Change Lives Together, every day and everywhere.

GENERAL MANAGER

At Nando s, the General Manager runs the business as their own. They live our culture, demonstrate our values and above all- drive results, performance, and team development. In this role, the General Manager delegates appropriately and effectively to both develop and empower the next generation of restaurant leaders, ensuring a healthy pipeline of promotable Managers and Assistant General Managers. The General Manager nurtures a team ownership culture inside their four walls by broadcasting sales figures, goals, and the shared vision for a growing business. As a key stakeholder, the General Manager assumes majority responsibility in the efficiency and profitability of their business. As with all members of the Nando s family, there is an expectation to wear multiple hats, seek out opportunities to make us and themselves better every day and be a good team player!

Perks + Benefits

4 weeks of Vacation and 1 week of

Sick Leave annually

Sales and Long-Term Incentive

Bonuses

Competitive Medical, Dental and Vision plans with 100% company paid options401(k) retirement plan plus a 4% company match after a yearAnnual General Manager Conference CelebrationOpportunities for advancement through development program and NROsFree shift meal

Lead Your Team

Be a leader

of your team by inspiring confidence in their abilities.

Create a

pipeline of future leaders by effectively training, coaching, and

developing your people to take on additional responsibility.

Engage with

guests and Nandocas to develop relationships and create lasting

connections.

Practice and

support appropriate goal setting with Assistant General Manager and

Restaurant Managers.

Practice and

always exude professional language and demeanor to navigate and resolve

situations with both Nandocas and guests.

Effectively

delegate tasks to empower and develop your Assistant General Manager and

Restaurant Managers.

Own and

execute performance reviews.

Manage Your Business

Display

complete knowledge and ownership of Nando's food safety and operational

standards to ensure and safe guest and Nandoca experience.

Be the

example for the safety and security of your People and Restaurant by

safeguarding keys, securing doors, and setting the alarm.

Ensure the

weekly completion and accuracy of inventory, Administrative File, and

validity of time keeping for submitting to Payroll.

Teach and

manage the skill of writing effective Manager and Nandoca schedules that

properly correlate to financial targets.

Practice and

lead responsible Cash Management including: monies issued, safe counts,

deposit preparation, cashier check outs, discount authorizations, refunds,

and voids following Nando's policies.

Thoroughly

execute all opening duties: Read the Manager Communication Log (MCL),

review the staff line up for the shift, check catering orders and ensure

operational preparedness to execute, review sales forecast for the day,

validate previous days inventory, complete prep sheet, complete any food

and beverage orders required, count safe, assign cash drawers, order

change, complete chicken cook sheet.

Own Back of

House duties during the shift, to include: completion of prep and

pull/thaw lists, full utilization of the cook sheet to call chicken, and

consistently performing timely and accurate line checks.

Thoroughly

conduct a Shift Changeover: Ensure the next manager and team of Nandocas

are set up for success by making sure that all AM monies and safe are

reconciled, food and production levels are validated, a final walk through

is conducted and the Manager Communication Log (MCL) has been updated.

Thoroughly

execute all closing duties, to include: Conduct final walk through to

check for cleanliness, set up catering orders for the next day, complete

closing inventory, reconcile all cash for the day, validate all time

keeping for the day, run end of day reports, update the Manager

Communication Log (MCL).

Role Requirements:

High School diploma or equivalent education (GED), preferredMust have 3-5 years General Manager experienceMust demonstrate understanding of safety, sanitation, and food handling procedures and can coach and teach their teamFriendly and polite with a professional work ethicFlexibility to work different job functions, shifts, overtime

Understanding of basic

computer and internet navigation skills required

Successfully

complete manager training within allotted time

Must pass a

background and credit check

Must be able

to work at any restaurant within region from a food/ alcohol licensing and

transportation perspective

Physical Requirements

Able to independently lift up to 50lbs for an extended period of timeMust be able to walk and/or stand for 8-10 hours per dayHand-eye coordinationReaching, bending twisting, stoopingPushing and PullingLifting overheadMust be able to climb stairs in restaurants that have multiple levels

Nandos North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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