Law Firm Intake Specialist - Office Assistant, Law Offices of Carmiece T. Graves, PLLC, Upper Marlboro, MD
Law Offices of Carmiece T. Graves, PLLC -
Upper Marlboro, MD,
US
Law Firm Intake Specialist - Office Assistant
Date Posted: 2024-05-18
Job description
Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients lives every day. If this sounds like a job you d love, apply now!Responsibilities:Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothlySupervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficientlyWork with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new casesSet appointments for potential clients that meet our criteria to keep our lawyers schedules organized and grow our caseloadSurvey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic mannerQualifications:Previous customer service or sales experience preferredExcellent and empathetic verbal and written communication skills requiredHigh school diploma or equivalent needed, while a Bachelor s degree is desiredProficiency with Microsoft Office products, especially Microsoft ExcelSolid data entry, spreadsheet management, and computer skillsAbout Company:The mission of the Law Offices of Carmiece T. Graves is to provide exceptional legal services that protect our client's assets and ensure a fair and equitable outcome, and support our clients through the difficulties of separation and divorce.