The Department of State (DOS), Bureau of Consular Affairs (CA), Overseas Citizen Services (OCS) chief priority is to aid U.S. citizens abroad. OCS is seeking a Casework Assistant to provide support services related to international child abductions or adoptions, and emergency services such as evacuation from countries in crisis.

Duties/Responsibilities:

• Proficient in all tasks of the Administrative Assistant II/OMS position
• Draft routine correspondence for signature by their supervisor and other bureau officials
• Assist officers with case processing (open cases in appropriate database, correct template letters being utilized, follow appropriate SOPs, guidance documents, and FAQs)
• Draft and prepare cables
• Provide sustained support to legal assistance coordinators and Country Officers
• Serve as the lead on managing the section s correspondence
• Maintain a paper filing and/or an electronic filing system for all incoming and outgoing correspondence
• Analyze and maintain monthly case stats for the branch due every 1^st of the month
• Serve as notetaker for Branch, Division, and other meetings as appropriate
• Serve as Consular task force case worker as requested
• Perform other appropriate tasks, assignments and duties as required and assigned by their immediate Government manager

Required Qualifications:

• HS Diploma and 3-5 years of experience serving in a similar capacity
• Proficient in the Microsoft Suite of Office Products (i.e., Word, Power Point, Excel, Teams, SharePoint, and Outlook)
• Ability to type mistake-free final forms and emails (letters, memorandums, cables, speeches, briefing papers, etc.), many of them destined for CA upper management, the White House, and/or Members of Congress
• Strong attention to detail (Can review documents/applications for completeness and identify errors, missing information, and communicate them)
• Ability to work on a team and work independently
• Excellent organizational, communication, and customer service skills
• Ability to adapt and conform to the changing needs of the office and/or directorate

About One Federal Solution
One Federal Solution (OFS) is an innovative Professional Services provider with over 17 years of experience supporting Defense and Civilian agencies. OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services. We are pioneers, builders, thought leaders, and pride ourselves in thinking outside the box to co-create with our customers, helping them achieve excellent enterprise wide outcomes. As a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), OFS is committed to providing people who deliver high performance and excellence to our government partners.