Job Description:
We are currently seeking a dedicated Help Desk Technician with a strong customer service mindset to join our team. This position offers an exciting opportunity to provide technical support to a diverse range of end-users, across various functions of our business. As a Help Desk Technician, you will be responsible for handling a high volume of calls, monitoring network performance, and providing exceptional support using a Jira ticketing system. The ideal candidate will have at least one year of help desk experience, along with certifications such as Network+ or Security+.
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