[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $25 per hour / 100% Apex-paid medical, dental & vision / 401k match / PTO / 8:30a-5p PST - As a Customer Experience Specialist you'll: Help customers place new orders and edit existing orders; Process returns, exchanges, warranties, and refunds; Review online orders for potential fraud or other issues prior to their release; Provide customers with status updates, and follow up on backorders; Use CRM to track and process all customer questions and issues until they're solved; Use project management tools to stay organized and collaborate with coworkers...Hiring Fast >>