Director Business Travel Sales, Extended Stay, Hilton Hotels, Mc Lean, VA
Hilton Hotels -
Mc Lean, VA,
US
Director Business Travel Sales, Extended Stay
Date Posted: 2024-05-17
Job description
***The location for this position is virtual/remote***With more than 600 Sales professionals in offices around the world, our Global Sales Team ensures our owners and operators receive the combined benefits of scale, access, competence, and experience. Our Sales teams are fully engaged in providing a differentiated selling platform for our portfolio of brands. We focus on being the most global, integrated, and relevant salesforce in the industry, relentlessly driven to grow market share. Our global sales team is consistently recognized as a top-selling and customer-service-focused organization throughout the industry. We conduct business in 42 languages serving 25,000 customers in 119 countries from offices located around the globe. This ensures that the team truly understands the unique needs and opportunities of regions worldwide, right down to the local level.What will I be doing?As the Director of Worldwide Business Travel Sales (BTS)- with a focus on the Extended Stay Vertical, you will build positive partnerships with a set of high-volume national and global BTS accounts in the temporary housing, project, and workforce lodging segments. You will be committed to improving revenue and growing Hilton s market share. You will also supervise the facilitation of the annual RFP process, and other sourcing needs for your assigned accounts. You will educate both hotels and brand representatives on the assigned account roster to help cultivate customer business. You will act as the main contact for assigned accounts.You will remain the contact for the assigned account roster, keeping both hotels and brand representatives informed about assigned accounts, and will be responsible for managing relationships of assigned accounts with the goal to improve revenue and increase market share in Hilton hotels worldwide. You will also work closely with the Assistant Managing Director of Sales Extended Stay to plan and implement initiatives to expand the Extended Stay Sales Vertical. You will also work cross-functionally across select enterprise-level work streams, to improve service and build solutions for this unique vertical segment.More specifically, you will:Account qualification and compliance to account governance protocolResponsible for overall account planning strategy to facilitate growthAbility to understand predictive analytics and deliver revenue monthly, quarterly, and annuallyCollaborate with Hilton Worldwide Sales Colleagues and other valuable enterprise partners to provide total client solutionsPresent sales pitches to clients with complex needs across multiple areas of the business; providing an overall solutions approachConsistently build client accounts by using the organization's sales techniques and strengthening existing client relations.Apply sales growth techniques to drive revenue and improve client total brand usageAddress objections by using a repositioning sales strategy or by successfully negotiatingIncorporating a personalized approach to the organization's existing client acquisition sales techniques to improve selling performanceDemonstrating a solid understanding of sales principles and protocols to increase revenue per client, and ensure revenue targets are achieved.Applying the best methodology in day-to-day client data management and maintaining clients' privacy, using the organization's CRM programPresent hotel promotions with a high degree of ease to support client needsAnalyze industry trends and competitors' strengths and weaknesses, and incorporating industry and client analyses to forecast future client needsWork collaboratively on short- and long-term projects related to business goals.At Hilton, we are accessible, responsive, and consultative to all of our partners. You can expect to deliver to:Clients communicate information that will influence a positive buying decisionOwners build significant and individualized partnerships to provide unlimited valueBrands build partnerships using a defined and differentiated sales approach and will improve and collect up-to-date knowledge of existing Hotels, New Development, and processes/procedures to share with customers to influence positive buying decisions and revenue production.Colleagues - dedicated to a "One-Team" commercial culture while living the Heart of HiltonHotels ensure full alignment, shared intelligence, and active engagement to achieve goalsSales Support optimally lead non-selling activity in support of driving sales resultsWhat are we looking for?The success in this role will demonstrate itself through the following attributes and skills:Effective written and verbal communication, and strong presentation delivery skills that are concise, efficient, and effectiveConsistent record of driving performance and developing revenue-generating strategies that are effective and relativeStrong team problem-solving skillsCritical thinking and both quantitative and qualitative analytics skills with the ability to use logic and reasoning to identify the strengths/weaknesses of alternative solutions, conclusions, or approaches to problems.Strong negotiation skills in order to improve value for internal and external partnersLeadership and influencing skills to lead and collaborate with internal and external partnersStrong listening skills to identify appropriate opportunities and ability to share with appropriate groupsExperience with data analysis, interpretation, identifying insights, and developing recommendationsComplete discretion and confidentiality regarding critical informationProficient in Microsoft Outlook, MS Word, ExcelTo fulfill this role successfully, you should demonstrate the following minimum qualifications:Ten (10) years of professional experienceIn-depth knowledge of the hospitality industryFive (5) years of direct sales experience on an above property or complex levelTravel up to 40%It would be useful in this position for you to demonstrate the following capabilities and distinctions:Three (3) years experience in a global or national sale roleExperience working with extended stay hospitality sales and more specifically the temporary housing, project, workforce lodging segmentExperience using SalesforceExperience using OnQ Solicitation ManagementWhat is it like working for Hilton?The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World s Best Workplaces.We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voices along with those of our Guests, Owners, Suppliers, and Partners to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it s like to be on Team Hilton! We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of parental leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, travel insurance, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $85,000-$120,000 and is determined based on applicable and specialized experience and location.Subject to plan terms and conditions, you will be eligible to participate in the Sales Incentive Plan (SIP) and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTEJob SummaryJob number: COR013TCDate posted : 2023-06-27Profession: CorporateEmployment type: Full-time